Logosoft deliver outstanding support
Logosoft are proud to report our latest support statistics for Q1 2016 (covering the period 1st January – 31st March). The figures below are based on % of total support tickets resolved on initial contact:
January – 97%
February – 96%
March – 99%
These statistics represent an outstanding performance by the Logosoft application support staff and serve to highlight the high standards of service and support delivery that are inherently part of the Logosoft culture.
Upon the release of these latest figures, Paul Stamps, Director, commented:
“At Logosoft we always pride ourselves in excellence of service delivery and see it as a major differentiator between ourselves and the competition. We have been providing the manned guarding sector with solutions for over 20 years and have an enviable standing and reputation within the marketplace unsurpassed by our competitors.”
With evidence of such high service standards as this who can argue with Paul.
Logosoft offers a comprehensive choice of support packages which include as standard a customer help desk and free upgrades which futureproof your investment by ensuring that your systems continue to satisfy relevant national and international standards, meet the requirements of professional inspection bodies and take advantage of proven and emerging technologies.