Kingdom shortlisted for top Customer Care Initiative Award
Kingdom is very excited to have been named as a finalist for the Security & Fire Excellence Awards 2016.
The awards ceremony will be held on Wednesday 23rd November 2016 at London Hilton on Park Lane. It is attended by what is described on the awards website as “around 1,000 of the industry’s foremost practitioners … to recognise and honour the magnificent achievements of their peers, at the sell-out event”. It will be hosted by comedian Jimmy Carr who also previously hosted the 2015 event and is back this year by popular demand.
This will be the 18th year that the event has been held, and the awards are described on their website as “having consistently broken new ground in highlighting the very best people, projects and processes that the security and fire sectors have to offer.” It is a fantastic networking event that also helps to raise funds for charities. Entry levels are up 17% on last year’s record number, so as the awards website says, “being a finalist this year is a better achievement that ever before!”
We have been named as a finalist in the “Customer Care Initiative of the Year” category for the services we provide to Drax Power Station in Selby, North Yorkshire. Drax is the largest power station in the UK and typically provides some 7-8% of the UK’s electricity. As well as being an important strategic asset nationally, it is also vital to the local economy, with some 830 people working at the power station. We have been providing a comprehensive high risk security service to Drax since February 2011. Their security package includes guarding service, CCTV suite and operators, and mobile team. We recently won a new five year contract (with an option for an extra two years) to continue providing security services to Drax.
Kingdom’s dedicated energy and utilities team protects critical national assets. They have extensive experience and an in-depth understanding of the energy and utilities sector. They recognise that running energy and utilities efficiently and without interruption is critical to the world’s economy. They know that high quality support services have to be delivered in challenging locations, with strict compliance requirements, where safety and security go hand in hand, and where the risks, as well as the stakes, run high. They undertake a full range of security and associated services, including protester management and business continuity planning, and are able to respond effectively to the needs of their customers, often at short notice and operating to full customer confidentiality.
Innovative, independent and driven to explore new ways Kingdom successfully manage thousands of service personnel to the highest standard specialising in security, cleaning and environmental protection. Our national network of regional support offices manage thousands of service personnel to the highest standard, benchmarked by all the major UK quality accreditation bodies.
Established in 1993 and operating nationally, commercial and service strength supported with organic and acquisition growth has seen Kingdom become one of the largest independently owned companies in the UK within their areas of service expertise. Commercially strong they have a strategy to continually grow and strengthen by expanding their services and offering a complete support service to their customers.
Kingdom take a fresh approach to the support services market: adapting to the proliferation of new technologies and emerging security threats, whilst also offering their customers a leaner, smarter and more connected way of working.