Security News » Product News http://www.securitynewsdesk.com Security News, Publishing, Products and more... Wed, 16 Apr 2014 16:36:14 +0000 en-US hourly 1 Employees in high risk situations must be trained in effective conflict management http://www.securitynewsdesk.com/2014/04/15/employees-high-risk-situations-must-trained-effective-conflict-management/ http://www.securitynewsdesk.com/2014/04/15/employees-high-risk-situations-must-trained-effective-conflict-management/#comments Tue, 15 Apr 2014 14:08:12 +0000 http://www.securitynewsdesk.com/?p=42568 Emotional outbursts, such as conflict, violence and aggression against the workforce are a growing concern. Increasing the need for physical skills training.

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140414-nurse with bruise black and white 3 (Custom)According to recent figures from NHS Protect physical attacks on NHS staff have risen 6% in the last year. Gerry Ellis, member of The Security Institute and Managing Director of Stand2 (Specialist Training & Development) Ltd, responds to this increased risk of conflict by calling for increased awareness and proper training for staff in conflict management.

Emotional outbursts, such as conflict, violence and aggression against the workforce are a growing concern. These situations, in surroundings such as NHS facilities, are likely to be exacerbated by increased demands on staff, decreases in staffing and reductions in resources.  The effects of violent incidents impact both the individual and the organisation, with the organisation often seeing negative cycle with breakdown in morale, increased absenteeism and reduced efficiency.

Much existing training focuses on verbal resolution and is based on the principle that the key skill in managing violent situations is the ability to communicate effectively. This is a dangerous assumption. Although such skills are important, and should form part of any programme, it is dangerous to place so much emphasis on communication skills and ignore the fact that the people who can be reasoned with are generally not the ones who lash out and assault staff.

Despite the clear need for ‘at risk’ staff to understand how to protect themselves and control a potentially violent situation, there is still resistance from managers to provide appropriate training in ‘physical skills’.  One can understand the restraint in commissioning training that includes physical skills as many have witnessed or experienced unrealistic or inappropriate training first hand. However, the benefits of experiencing credible, quality training far outweighs the cost of doing nothing.

Why teach physical skills?

Knowledge and theoretical understanding alone is soon forgotten unless that knowledge can be translated into action. Teaching staff to deal with potentially aggressive and violent people without teaching the associated physical skills is like trying to teach them to play football without a ball!

An aversion to physical skills may be due to management believing that situations can be managed by staff keeping their distance and using good communication skills to deal with conflict. Whilst this is a good starting strategy, it has its limits. For example, how would a member of staff treat a confused patient who may lash out, without getting close to them? What should staff do if an aggressor physically moves closer and blocks any escape?

Closing your eyes, crossing your fingers and hoping for the best may be the answer. Any other solution would, of course, require the application of physical skills.

Legal and Human Resource departments are often concerned about the risk of injury when teaching physical skills, or the perceived risk of litigation if their staff apply physical skills in the workplace. Unfortunately life is not that simple.

To paraphrase former United States President, John F. Kennedy, “Whilst there is a risk involved in any action there is a greater risk involved in comfortable inaction.”

140414-stu teaching 2 black and white (Custom) (2)No training is better than poor training

While I am demonstrating the necessity of physical skills training for conflict management, managers should be aware that no training at all may actually be better for their staff than poor training. Passing poor training over may save more than just money. There is no doubt that ignorance gets people hurt, but so do complacency, false hope and unrealistic expectations.

All too often conflict management and personal safety training is nothing more than rebranded customer services training. This approach, although well intentioned, can inadvertently set people up to fail in an unforgiving environment. Unfortunately organisations often adopt this approach and fail to teach staff what to do when communication skills fail, or teach inappropriate personal safety skills that cannot be applied under pressure.

Another precarious tendency is to teach skills in a modularised way, where key subjects are taught separately. For example, skills such as conflict resolution, breakaway and control techniques are often taught as separate courses. However, these skills are inter-dependent and should be taught together, along with other relevant skills to provide staff with the full range of options they may need. To provide people with only part of a solution makes it difficult for them to see the bigger picture and to respond appropriately under stress.

Who needs training?

It is important that any complex organisation recognises that employees often require different levels of training to match differing operational needs whilst adopting a well-recognised and easy to understand corporate approach.  The type and level of training needs to be identified through risk assessment and the level of protection required by staff in their particular role. This can be broken down by levels as follows:

  • Level 1 Staff who are unlikely to deal with criminal behaviour and/or aggression and violence either because they do not have direct contact with the public or they deal with a low risk client group
  • Level 2 - Staff who may occasionally have to deal with difficult behaviour and/or aggression and violence but can extract themselves from the situation and call upon immediate support where required.
  • Level 3 - Staff who may occasionally have to deal with criminal behaviour and/or aggression and violence, e.g. direct aggression, who may not always be able to call upon immediate support from colleagues when required.
  • Level 4 - Staff members who regularly deal with potential conflict and may have to confront and manage difficult circumstances alone or as a team.

Quality from credibility

The final, but no less important, aspect of training is the credibility of the individual trainer. Even the best programme in the world will be compromised if the person delivering the training lacks credibility in terms of teaching ability and relevant experience.

At Stand2, for instance, we have the advantage that we develop and deliver our own training based on our own extensive expertise, rather than relying on other companies’ products. This expertise allows us to provide a bespoke and flexible programme, based on a proven model which can evolve with the needs of individual organisations.

The practitioner based qualifications and experience of the Stand2 team are too numerous to list, but all the instructors are highly experienced and qualified across a range of sectors including the police, military, security, close protection and health/social care. All of our trainers have completed the NOCN level 3 CARE programme instructors course and also hold a wide range of educational qualifications up to degree level. We always seek to match the trainers with the most relevant experience and qualifications to the clients’ needs.

It is that experience, together with the operationally proven C.A.R.E. (Countering Aggression and Response to Emergencies) system which sets Stand2 apart from other training providers.

The Conflict Management and Physical Intervention training programmes are all based on our unique and highly effective C.A.R.E. Programme, which will teach students to apply a logical and systematic approach to the management of conflict, aggression and violence. The training is principle rather than technique based and as such can be applied in any context, giving staff the freedom to adapt.

More Information:

stand2.com

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Exacq signs distribution agreement with DVS to provide NVR range http://www.securitynewsdesk.com/2014/04/14/exacq-signs-distribution-agreement-dvs/ http://www.securitynewsdesk.com/2014/04/14/exacq-signs-distribution-agreement-dvs/#comments Mon, 14 Apr 2014 09:23:45 +0000 http://www.securitynewsdesk.com/?p=42490 DVS has signed a distribution agreement with Exacq which will see it provide the exacqVision range of NVR and hybrid video recording products

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Independent IP distributor will offer a choice of NVR and hybrid recorder options, all with inbuilt exacqVision VMS software

Screen Shot 2014-04-14 at 10.18.25DVS, the UK’s fastest growing specialist distributor of IP surveillance equipment, has signed a distribution agreement with Exacq which will see it provide the exacqVision range of NVR and hybrid video recording and management products to UK installers and integrators – including the newly released ELP series.

Shaun Bowie, DVS’s managing director, said the addition of Exacq to its product offering was a perfect fit.

Shaun Bowie - DVS Managing Director

Shaun Bowie – DVS Managing Director

“For DVS, Exacq was an important piece in the jigsaw,” Mr Bowie said. “Over the next few months using Exacq as our VMS platform will allow us to release a complete solution from various partners including analytics on the edge, retail analytics, and large hybrid solutions. Exacq works closely with all of our IP camera manufacturers and has a large integration team. This distribution agreement will effectively enable DVS to put three of the world’s most innovative high end manufacturers and software houses together to provide a solution unique to DVS, and at a price point previously unseen on large high end retail projects.”

DVS is offering four exacqVision NVR/hybrid variants, covering IP surveillance systems of all sizes:

  • The Z series of enterprise class hybrid and IP camera servers allows users to continuously record an amazing up to 800Mbps of video while hosting a local exacqVision client, multiple remote exacqVision clients, and the exacqVision web/mobile server on a single server. It can work with up to 192 cameras (64 analog and 128 IP) per server, providing 72TB of usable storage.
  • The A series of IP camera servers offer an all-in-one solution: video recording, web/mobile client hosting, and local live video display from the same server. It can work with up to 64 IP cameras per server, and offers up to 32TB of storage per server using continuous duty enterprise-class drives.
  • The new ELP series, which is a complete NVR solution for up to 24 IP cameras per server, with 4 camera licenses included. It comes complete with exacqVision Professional VMS, and allows users to continuously record up to 200 Mbps of video, audio and data.
  • The LC series of cost effective network video recorders, loaded with exacqVision Start VMS software, and available in hybrid NVR (analogue and IP cameras) and IP NVR (IP cameras) models. It can work with up to 32 cameras (16 IP and 16 analogue) per appliance.
Alan Lefford Hi Res (2)

Alan Lefford – EMEA Sales Director at Exacq Technologies

Alan Lefford, EMEA Sales Director at Exacq Technologies, said: “We’re very excited about this opportunity to partner with DVS. As a specialist IP CCTV distributor, they have the technical know-how and customer care experience to help installers, integrators and end users create their ideal surveillance system, based around our exacqVision products. We’re looking forward to working closely with them.”

More Information:

www.dvs.co.uk - www.exacq.com

Exacq Technologies Logo

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Complimentary Avigilon case study http://www.securitynewsdesk.com/2014/04/14/complimentary-avigilon-case-study/ http://www.securitynewsdesk.com/2014/04/14/complimentary-avigilon-case-study/#comments Mon, 14 Apr 2014 08:49:13 +0000 http://www.securitynewsdesk.com/?p=42533 Accurate and effective video surveillance can play an important role in the ongoing performance of a business, no matter what industry you’re in.

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Avigilon logo - megapixel CCTV surveillance video solutionsAccurate and effective video surveillance can play an important role in the ongoing performance of a business, no matter what industry you’re in. However, every industry has different needs, requirements and regulations that require unique and specific approaches to how a video surveillance solution is deployed.

To show you how high-definition video can address the challenges faced by businesses in your industry, we’ve put together a case study that explains how one of our customers has taken the use of video surveillance to the next level, using Avigilon’s high-definition surveillance solutions.

Want to access your copy today? Click here to download a copy of the case study.

We hope that this case study shows how Avigilon’s high-definition solutions can benefit you. If you have any questions about this case study – or need any other information about Avigilon’s end-to-end solutions – please find the Avigilon sales representative in your region using our sales locator tool.

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KBC Networks EMEA launches new Ethernet Switch at Technology Open Day http://www.securitynewsdesk.com/2014/04/11/kbc-networks-emea-launches-new-ethernet-switch-technology-open-day/ http://www.securitynewsdesk.com/2014/04/11/kbc-networks-emea-launches-new-ethernet-switch-technology-open-day/#comments Fri, 11 Apr 2014 13:25:18 +0000 http://www.securitynewsdesk.com/?p=42479 KBC’s new 24 + 4 port switch is a managed, Gigabit Ethernet switch with 24 PoE+ ports and 4 SFP ports. Available as a 1U rack unit for large-scale IP surveillance.

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KBC_logoKBC Networks unveiled its latest Ethernet switch to EMEA partners and end users at its recent Technology Day. The team also carried out demonstrations of KBC’s latest high throughput wireless range and ThruLink, which included streaming secure, live video from as far afield as Melbourne Australia, and as near as just 500m away from a quadcopter flying over its offices in Kent.

KBC’s new 24 + 4 port switch is a managed, Gigabit Ethernet switch with 24 PoE+ ports and 4 SFP ports. Available as a 1U rack unit, the switch is ideal for large-scale IP surveillance networks as well as applications requiring Power Sourcing Equipment (PSE) functionality such as IP switches, routers and hubs, CCTV DVR, home networking and industrial Ethernet. Each of the PoE ports is 802.3at PoE compliant (up to 30W) satisfying the high power consumption requirement of a PoE IP camera.

kbcFor KBC’s New Director of Engineering, Clinton Bessesen, just 2 days into his new role, the open day served as an introduction to some of KBC’s customers and end users. “Today was invaluable for me. By sharing information and hearing what transmission issues our customers face, we can make sure we are addressing them correctly and developing the right products to solve those issues. Today, I’ve heard about everything from major government projects to mobile site surveillance, and have found some really exciting new applications for ThruLink.”

KBC’s technology day came ahead of its announcements about ThruLink which is currently undergoing a development programme. Those attending saw a preview of what’s to come for the secure, hardware VPN later this year which includes the launch of a family of ThruLink products as well as embedded 3/4G.

More Information:

www.kbcnetworks.com

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Grundig 1.3MP analogue cameras deliver an incredible 1000TVL resolution http://www.securitynewsdesk.com/2014/04/10/grundig-1-3mp-analogue-cameras-deliver-incredible-1000tvl-resolution/ http://www.securitynewsdesk.com/2014/04/10/grundig-1-3mp-analogue-cameras-deliver-incredible-1000tvl-resolution/#comments Thu, 10 Apr 2014 16:20:06 +0000 http://www.securitynewsdesk.com/?p=42448 The new, high performance, analogue camera range from Grundig uses pioneering Sony Megapixel sensor technology to produce 1.3MP image resolutions

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Screen Shot 2014-04-10 at 17.15.06The new, high performance, analogue camera range from Grundig uses pioneering Sony Megapixel sensor technology to produce image resolutions of 1.3MP or 1000TVL. The outstanding 1.3MP range includes bullet, fixed dome and vandal-resistant dome cameras, all offering wide dynamic range, true day/night functionality and exceptional low-light sensitivity. Outdoor models are IP67 rated. Smart IR technology gives uniform scene illumination, at up to 30 metres, without over exposure.

Motion tracking zones can be configured within the camera scene and an electronic, ePTZ function allows operators to zoom into camera images for close-up, detailed viewing.

Grundig developed the 1.3MP analogue surveillance range to provide an affordable, accurate and high performance analogue solution for security installers and integrators. The 1.3MP cameras are compatible with Grundig’s 960H and standard DVRs, as well as DVRs made by most leading, third party manufacturers. This allows the cameras to be used throughout an analogue system or just in key locations requiring greater image detail, lowering costs. The cameras can also be retro-fitted into existing analogue systems made by Grundig or other manufacturers.

The range uses the very latest analogue technology, ensuring Grundig continues to lead the security market with its excellent products; outstanding image and build quality; and simple installation and operation.

Further advanced features include motion tracking, a defog function and ePTZ pre-sets. These help to make the new 1.3MP range an ideal plug-and-play, coaxial solution for a wide variety of security applications.

German video security excellence – by Grundig.

For more information on Grundig CCTV products contact +49 (0) 2191 374 9883 or visit grundig-cctv.com.

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COP continues WD partnership – with the use of new surveillance class hard drives http://www.securitynewsdesk.com/2014/04/09/cop-continues-wd-partnership-use-new-surveillance-class-hard-drives/ http://www.securitynewsdesk.com/2014/04/09/cop-continues-wd-partnership-use-new-surveillance-class-hard-drives/#comments Wed, 09 Apr 2014 14:51:53 +0000 http://www.securitynewsdesk.com/?p=42424 COP Security are maximising their continual partnership with Western Digital, with the use of WD’s latest surveillance class Purple hard drives in all COP DVRs

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copcctvCOP Security, the professional trade only CCTV security products distributor are maximising their continual partnership with Western Digital, with the use of WD’s latest surveillance class Purple hard drives in all COP DVRs.

For over five years COP’s technical partnership with WD, one of the largest computer hard disk drive manufacturers in the world, has supported COP to produce a raft of high-performance DVRs. This latest development of the partnership sees COP choose WD’s Purple hard drive for use in their Inspire Black, Blue, Red and HD-SDI DVR models, essentially to provide installers with ultra-reliable high-performance video storage solutions.

Typically, most other DVRs employ desk-top hard drives that are designed for IT data storage and built to run only for short intervals, and not for the high demand of the ‘always-on’, high definition video storage environment. However, WD Purple hard drives are purpose-built for mainstream video-surveillance applications, being designed specifically for the rigours of video-surveillance where the drive can spend more than 95 percent of its time in ‘write’ mode.

cop-wdEquipped with AllFrame technology and ATA streaming to reduce frame loss and error pixilation, the WD Purple surveillance-class hard drives now fitted to all COP DVRs offer low power consumption and improved high definition playback.

“We are very proud of our long-standing partnership with Western Digital and the technical advantages we gain by employing their world-class drives within the

COP DVR range,” says Gareth Rhodes, COP Security’s Sales & Marketing Executive. “WD Purple hard drives are specifically engineered to provide optimal results when used in image storage applications, delivering improved HD video playback within the demands of 24×7 surveillance applications. COP is committed to offering its customers cutting-edge CCTV technology, and the constant evolution of our DVR products and use of WD hard drives underlines that commitment.”

More Information:

www.cop-eu.com

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Reliance High Tech and VidSys upgrade Loughborough University security http://www.securitynewsdesk.com/2014/04/09/reliance-high-tech-and-vidsys-upgrade-loughborough-university-security/ http://www.securitynewsdesk.com/2014/04/09/reliance-high-tech-and-vidsys-upgrade-loughborough-university-security/#comments Wed, 09 Apr 2014 09:42:25 +0000 http://www.securitynewsdesk.com/?p=42392 Reliance High Tech and VidSys ensured Loughborough University was completely secure ahead participation in London's Olympic Games with system upgrade.

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Loughborough university played a key role in the 2012 Olympic Games, hosting a number of athletes and providing a stage for rehearsals ahead of the Olympic Torch relay. To ensure the campus was completely secure ahead of the universities participation it was deemed necessary to upgrade the existing security systems.

SecurityNewsDesk’s Editor, Tom Reeve, spoke to Stuart Christie, Security Manager at the university, about how Reliance High Tech and VidSys provided a comprehensive solution that integrated disparate systems, increased resilience, and improved situational awareness while remaining cost effective and generating a return on investment.

Watch the full video below to find out exactly how Loughborough University benefits from the upgraded system now in operation.

 

 

Links
University of Loughborough
Reliance High Tech
VidSys

 

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Optex enjoying high growth in the Middle East market thanks to local engagement http://www.securitynewsdesk.com/2014/04/08/optex-enjoying-high-growth-middle-east-market-thanks-local-engagement/ http://www.securitynewsdesk.com/2014/04/08/optex-enjoying-high-growth-middle-east-market-thanks-local-engagement/#comments Tue, 08 Apr 2014 15:50:56 +0000 http://www.securitynewsdesk.com/?p=42387 Optex Europe, manufacturer of high performance security sensor technology, is enjoying high growth in the Middle East thanks to a new local approach to engagement in the region and new technology partnerships.

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Optex has been enjoying rapid growth in the Middle East market

Optex has been enjoying rapid growth in the Middle East market

Optex Europe, manufacturer of high performance security sensor technology, is enjoying high growth in the Middle East thanks to a new local approach to engagement in the region and new technology partnerships.

We spoke to Ian Henderson, Export Director, about the recent changes and the company’s growth strategy.

He said that the parent company Optex Co. Ltd, based in Japan, now has a more regional approach to business and sales operations. A new EMEA headquarters in Maidenhead, Berkshire in the UK has been established to support growth in Europe, the Middle East and Africa.

Ian Henderson, Export Director at Optex Europe

Ian Henderson, Export Director at Optex Europe

The move to Europe is part of Optex’s five-year plan which calls for aggressive growth, either through organic increases in sales or acquisitions such as the purchase of Raytec in 2012.

Key to the Middle East strategy was the establishment of a new office in Dubai’s Silicon Oasis three years ago.

Henderson said that the new Middle East office has had a significant impact on sales in the region. In the first year, sales increased five times beyond what had been achieved in the previous year. This was followed by a doubling in sales in the second year and also in the third year. So, just by establishing an office in the region, sales increased by approximately 20 times.

“You are much more effective in the Middle East market if you are actually there,” he said. “You can sell from outside the region but they take you more seriously, they recognise your commitment more, if you have an office there.”

The Middle East market is very much driven by CCTV as the primary security tool, with other technologies – mostly IP based – used to supplement and support video surveillance. For instance, while there has been some growth in perimeter sensing technology, it is mainly being used as a trigger for CCTV.

The launch of IP sensors and new technology partnerships with world-leading VMS manufacturers have helped Optex strengthen and develop its position in the IP CCTV and integrated solutions market.  Optex has worked with Milestone to establish full integration for its IP sensors, and it also works closely with other VMS providers such as ExacQ, Axxonsoft, Genetec, and more recently with Axis.

The company has had to adapt to a different way of doing business in the Middle East, he said. While the distribution model is the dominant sales channel in Europe, accounting for some 90 per cent of sales, in the Middle East it is the value-added resellers and system integrators driving the market.

As a consequence, to support Middle East sales, companies need to be prepared to work with integrators on the design and specification of security systems.

He said the market is also more risk averse than Europe, and it’s normal to field test equipment for three to nine months before finalising a sale. Although it might take a couple years’ commitment to make a sale in the Middle East, the value of the contracts on offer makes it worthwhile.

Optex is enjoying sales across its entire product range, he said, from sophisticated high-end products right down to domestic intruder detectors. Interestingly, despite an officially low crime rate, there is high demand for residential security in the Middle East.

By engaging with the Middle East market, Optex is enjoying rapid growth in the region, a model that looks like it will continue to work well for the foreseeable future, Henderson said.

Links and further reading
www.optex-europe.com
Optex sensors takes ‘major investment’ in Raytec lighting
More Optex stories

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Users risk falling behind the “bad guys” by failing to test and upgrade access control http://www.securitynewsdesk.com/2014/04/08/users-risking-security-failing-test-upgrade-access-control/ http://www.securitynewsdesk.com/2014/04/08/users-risking-security-failing-test-upgrade-access-control/#comments Tue, 08 Apr 2014 14:35:35 +0000 http://www.securitynewsdesk.com/?p=42374 HID Global®, a worldwide leader in secure identity solutions, suggests that end-users are failing to keep up with the bad guys when managing their access systems.

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HID Global Security infographic sums up security findings

HID Global Security infographic sums up security findings – click to view full graphic

HID Global®, a worldwide leader in secure identity solutions, today released an infographic illustrating the results of a survey it conducted on physical access control.  The survey of 600 respondents revealed enterprise end users’ perceptions about change and the importance of industry best practices, and how well today’s technology and policy best practices are being implemented.  The attitudes uncovered in the survey affect how well organizations can defend against increasingly dangerous and costly security threats, both now and in the future.

“This survey raises questions about how well organizations are keeping up with the bad guys,” said John Fenske, Vice President of Product Marketing, Physical Access Control with HID Global.   “Complacency isn’t wise, however, and adherence to industry best practices will be increasingly critical in order to take advantage of the coming generation of technologies and capabilities, including mobile access control on smartphones.  A reliance on legacy infrastructure, technology and mindsets will make it hard to keep up with today’s technology advances that address a world of increasingly sophisticated threats.”

HID Global’s infographic combines results from its survey with published data on security breaches and associated costs.  Key findings incorporated into the infographic include:

  • Only 37 percent of users perform annual security assessments, and most users do not contract a third party to test their existing PACS. This means users either conduct their own security audits or penetration exercise internally, or do not test their systems at all.
  • More than half of respondents have not upgraded in the last year, and more than 20 percent haven’t upgraded in the last three years.
  • 75 percent of end users said cards with cryptography were important.  The majority also believes that magstripe and proximity technologies provide adequate security, despite their vulnerability to cloning.
  • 75 percent of respondents state that the highest-security technologies were important or very important, but half said they weren’t implementing them well, or at all.   Over 90 percent felt the most secure policies were important or very important, with only 70 percent felt they were implementing them effectively or very effectively.
  • Biggest barriers to best-practice implementation were budget-related, and management not seeing value in the investment.  Yet the cost of not investing in best practices can be very high – for example, $5.4 million for a data breach, according to Ponemon Institute.

HID Global believes that current perceptions about access control will have an impact on the adoption of future technologies.  For instance, mobile access control on smartphones will enable a more hassle-free access control experience for users, who can carry all of their keys and credentials on a device they carefully protect and rarely lose or forget.  However, if the market continues to delay shoring up its best practices now against today’s threats to traditional cards and readers, it will be difficult for enterprise infrastructures to seamlessly move to digital credentials carried on smartphones in a BYOD deployment environment with new and different security threats.

Links
View the infographic
Download infographic as PDF
HID Global news
HID Global blog
HID Global videos

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Securitas officers dominate industry awards with haul of 12 regional BSIA honours http://www.securitynewsdesk.com/2014/04/08/securitas-officers-dominate-industry-awards-haul-12-regional-bsia-honours/ http://www.securitynewsdesk.com/2014/04/08/securitas-officers-dominate-industry-awards-haul-12-regional-bsia-honours/#comments Tue, 08 Apr 2014 14:33:06 +0000 http://www.securitynewsdesk.com/?p=42375 Dedicated Securitas employees have collectively clinched a company record of12 regional titles in The BSIA Security Personnel Awards 2014

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securitasDedicated Securitas employees have collectively clinched a company record of12 regional titles in The British Security Industry Association (BSIA) Security Personnel Awards 2014, which pay tribute to outstanding work of officers over the past 12 months.

The 12 awards won by Securitas staff represents the most scooped by the company, recognising personnel who exemplify extraordinary dedication, loyalty, teamwork, customer service skills, use of technology and bravery.

Spencer Harbron is one of the Securitas award-winners honoured for going the extra mile, within the category of Outstanding Act for the North East. His quick-thinking was tested after a vehicle crashed into a house near Sunderland’s Monkwearmouth hospital, where he was on duty.

Spencer immediately rang the emergency services, and then identifying the gravity of the crash and smelling gas, he forced open the door and pulled the driver, who was slumped over the wheel, to safety. He then entered the property, located an elderly resident upstairs and calmly escorted them to safety.

Securitas officers Gary Douglas and Ajaz Ahmed also scooped an accolade after showcasing excellent vigilance skills when witnessing a male following a woman into toilets in York.  Both officers immediately acted to investigate and encountered a woman being sexual assaulted. Although the offender fled the scene, later that month Ajaz recognised the male and contacted the police, instantly resulting in his arrest.

These officers, along with the other Securitas regional winners, will now proceed to the national judging phase of the awards, which will culminate in a glittering awards ceremony held at the BSIA’s annual lunch in London on July 16 2014.

Brian Riis Nielsen, Securitas Country President, said: “It’s fantastic for the commitment and dedication of professionals in this industry to be acknowledged in this way, and we’re obviously thrilled that Securitas officers have dominated the regional awards. We’re proud that our staff across the country go above and beyond in their duties every day, and we wish them the best of luck for the national judging.”

 

The Securitas regional winners were:

Mark Murphy – South West – Best Newcomer category,

Lion Yard Shopping Centre Team  – Midlands – Best Team,

West Yorkshire Passenger Transport Team – Yorkshire  – Best Team

Conoco Phillips Teesside Team – North East – Best Team

Gary Douglas and Ajaz Ahmed – York – Outstanding Act,

M&S Spruce-field – Northern Ireland  – Best Team

Gary MacLean – Scotland – Best Use of Technology

Spencer Harbron – North East – Outstanding Act

Alan Dunbar – Scotland – Outstanding Act

Michael Ofori and Nasir Baber – London – Best Use of Technology

Ged Quinn – North East – Service to the Customer

Craig Monks – South West – Service to the Customer

Securitas dominate industry awards with 12 regional winners, pictured with Country President Brian Riis Nielsen (far right) and Commercial Director Mike Clancy (far left)

Securitas dominate industry awards with 12 regional winners, pictured with Country President Brian Riis Nielsen (far right) and Commercial Director Mike Clancy (far left).

For media enquiries about Securitas success at BSIA please contact Kelly Hill at Ruby Slippers: kelly@rubyslippers.co.uk, 07763 375191.

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