Security News » Product News http://www.securitynewsdesk.com Security News, Publishing, Products and more... Wed, 23 Apr 2014 12:21:39 +0000 en-US hourly 1 Bosch Security Systems releases new AMAX intrusion alarm systems http://www.securitynewsdesk.com/2014/04/23/bosch-security-systems-releases-new-amax-intrusion-alarm-systems/ http://www.securitynewsdesk.com/2014/04/23/bosch-security-systems-releases-new-amax-intrusion-alarm-systems/#comments Wed, 23 Apr 2014 12:10:23 +0000 http://www.securitynewsdesk.com/?p=42823 Bosch Security Systems completes its portfolio of intrusion alarm systems with the launch of two new members of the AMAX family of control panels.

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Hybrid panels and wireless peripherals expand applications supported and improve performance

  • Three intrusion alarm systems with 8, 32 and 64 zones
  • Hybrid operation combines support of wired devices and the new RADION wireless family
  • More flexibility and scalability allows customizable security for numerous applications

Bosch

Bosch Security Systems completes its portfolio of intrusion alarm systems for residential and small to medium commercial applications with the launch of two new members of the AMAX family of control panels. This launch is further supported by the introduction of RADION, a new family of wireless peripherals. Private households as well as owners of SMBs (Small Medium Businesses) now have the flexibility to choose between wireless and wired detectors, thus protecting their assets with an individually configurable security solution.

AMAX intrusion alarm systems become a family: Hybrid panels and wireless peripherals enhance performance and application range.

AMAX intrusion alarm systems become a family:
Hybrid panels and wireless peripherals enhance performance and application range.

Intrusion alarm systems for every purpose
Introduced in 2013, AMAX 4000 is now backed by two new intrusion control panels – AMAX 3000 and AMAX 2100. Together, the three solutions cover a three-step application range: AMAX 2100 is suitable for small applications with a maximum of eight zones, AMAX 3000 is designed for facilities where 32 zones are required, and AMAX 4000 covers larger properties with up to 64 zones, for instance a medical center with several individual practices in the building. AMAX 3000 and 4000 can additionally be operated in hybrid mode, connecting wired detectors, such as Bosch Blue Line Gen2 Series, as well as wireless peripherals from the new RADION family. The compact AMAX 2100, running wired detectors only, completes the portfolio.

The new RADION wireless family includes motion detectors, surface and recessed mount door and window contacts, universal transmitter, keyfobs and smoke detector. This makes it suitable for new installations, as well as for use in existing installations thanks to compatibility with existing “DSRF” wireless systems and legacy control panels from Bosch. Furthermore, the RADION family offers another special feature: by using up to eight repeaters even remotely located detectors can be integrated in the AMAX alarm system, expanding system range up to 1,350 meters. In addition to numerous mechanical design features to improve the ease and reliability of installation, all RADION peripherals can be automatically enrolled within the intrusion system.

New RADION wireless range from Bosch: The new RADION wireless range comprises 15 different products, including motion detectors, window and other dry contacts, key fobs, and smoke detectors.

New RADION wireless range from Bosch:
The new RADION wireless range comprises 15 different products, including motion detectors, window and other dry contacts, key fobs, and smoke detectors.

“The new AMAX family has a broad application spectrum covering nearly the complete European intrusion control panel market,” says Peter Hupka, product manager AMAX. “Bosch is thus further increasing the level of potential customization solutions, especially with AMAX 3000 and 4000. Their hybrid properties enable utilization of RADION wireless peripherals, reducing or eliminating the need for building work,” he explains further.

All three AMAX intrusion alarm systems, as well as the RADION family, are EN 50131 grade 2 certified. AMAX panels are available in eight language versions to suit diverse application needs. With 90 percent of the standard alarm situations pre-programed, they are also easy to install and operate. Alarm transmission uses a standard telephone landline (PSTN), while modules for additional transmission via IP and GSM/GPRS are available. Further, all AMAX intrusion alarm systems can be remotely controlled with programming software for PC and used for fire detection by integrating smoke detectors.

The complete AMAX and RADION family will be available in Europe, the Middle East and Africa from April 2014 onward.

More Information:

www.boschsecurity.com 

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Advanced Laser Imaging aiming to revolutionise Police investigations http://www.securitynewsdesk.com/2014/04/22/advanced-laser-imaging-aiming-revolutionise-police-investigations/ http://www.securitynewsdesk.com/2014/04/22/advanced-laser-imaging-aiming-revolutionise-police-investigations/#comments Tue, 22 Apr 2014 11:33:10 +0000 http://www.securitynewsdesk.com/?p=42781 Advanced Laser Imaging Ltd is aiming to revolutionise police investigation and criminal justice procedures with its virtual 3D analysis techniques.

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Screen Shot 2014-04-22 at 12.29.45Advanced Laser Imaging Ltd, a world leader in the use of laser scanning and photogrammetry techniques, is aiming to revolutionise police investigation and criminal justice procedures with its virtual 3D immersive environments and analysis techniques.

Highly accurate 3D digital recordings of crime scenes can be captured quickly, reducing the amount of time and the number of personnel required at the scene and hence, the risk of contamination. The accurate ‘enhanced capture’ of the scene’s details can also reduce the risk of lost evidence, and the recording can be made available for the ongoing use of the whole investigation team, removing the need for repeated visits to the physical location.

With the ability to ‘walk through’ the scene, team members can assess it from any perspective and take accurate measurements. With additional advanced techniques combining the use of photogrammetry, the recordings can also be used to analyse and plot CCTV fields of view, track suspects from poor quality CCTV and even plot bullet trajectories and firing points.

This ability can be applied to the accurate reconstruction of historical crime scenes and is having a profound impact on cold case investigations and inquests.

In addition, the interactivity of the recordings can be used to help gather, and test the veracity of, witness statements. Already accepted as admissible by UK Courts and Inquests, the images, videos and plans can be played back through courtroom A/V equipment and are helping to deliver greater clarity on critical evidence whilst also saving time and money by encouraging earlier guilty pleas and reducing the need for juries to make visits to scenes of crime.

Advanced Laser Imaging will be demonstrating its revolutionising capability at Forensics Europe Expo which is being held on 29th and 30th April at Olympia, London. The leading international forum dedicated to the entire forensic sector and its supply chain, the Expo is expected to attract over 3000 forensic buyers and specifiers from across the world.

Paul Snudden, Advanced Laser Imaging’s Chief Executive, commented: “With some eight years’ experience working within the Metropolitan Police Service, our technical team has unrivalled experience in creating and exploiting the use of accurate virtual 3D environments from 3D laser scanning. Forensics Europe Expo will provide us with an excellent opportunity to demonstrate just how effective our technology can be throughout the entire police investigation and criminal justice system.” 

More Information:

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Securing car parks takes inter-agency cooperation and knowledge sharing http://www.securitynewsdesk.com/2014/04/22/securing-car-parks-takes-inter-agency-cooperation-and-knowledge-sharing/ http://www.securitynewsdesk.com/2014/04/22/securing-car-parks-takes-inter-agency-cooperation-and-knowledge-sharing/#comments Tue, 22 Apr 2014 10:39:48 +0000 http://www.securitynewsdesk.com/?p=42776 Peter Hughes, Head of Loss Prevention for NCP, has spent many years tackling car park security and has seen the detrimental effect car park crime can have.

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Peter Hughes, Head of Loss Prevention for NCP

Peter Hughes, Head of Loss Prevention for NCP

The security of where we park our cars is not something we tend to give a great deal of attention in our day-to-day lives, and yet car parks are prime real estate for criminal elements. This not only impacts our cars and the valuables inside, but the businesses and residences in the surrounding area.

Peter Hughes, Head of Loss Prevention for NCP, has spent many years tackling this issue, both with NCP and in his previous roles within the Greater Manchester Police force, and he has seen the detrimental effect ongoing crime in car parks can be to an area. He points out that it’s a key problem for city centres in particular.

“A car park that isn’t appropriately secure is a hot target for determined criminals.” he said. “The criminal element works as a network, and most are repeat offenders. This means that once they know an area, such as a car park, is easy to access they will revisit the site repeatedly and spread the word to others.”

Hughes makes it clear that it’s vital to displace crime from car parks with improved security so that criminals have fewer and fewer targets, forcing them to move on. However, this is not an easy task.

“Many existing car parks were designed and built in the 1960’s without much thought being given to security. This means there are a lot of challenges to installing successful security solutions, and it also makes a standard approach inconceivable as every structure must be approached individually. The very nature of a car park means that it’s open, it’s meant to be accessed, and in the majority of cases car parks are open to the general public, making access control unthinkable.” Hughes said.

The control of all points of ingress and egress is vital, according to Hughes. Security teams must be aware of all entrances and exits and measures must be taken to manage all of them. Hughes recommends several approaches, most of which are standard in NCP car parks, including:

  • Reducing the amount of entrances and exits used by the public.
  • Where possible, seal off areas not for public use and control access.
  • Employ emergency break glass or door alarms to all emergency exits.
  • Ensure the structure is manned by staff

However, Hughes is not satisfied with simply deterring criminals from targeting a structure, he wants to stamp out repeat offending and reduce crime all together. To accomplish this, he stresses the importance of interagency cooperation and shared knowledge.

He said, “A large amount of the theft seen in city centre car parks is as a result of repeat offending. These offenders are known to law enforcement agencies, they know who they are, what they look and dress like and how they operate. This information is a massive help to car park security personnel, so it’s clearly beneficial for these organisations, with the support of local authorities, to come together and find a central way of working.”

In Manchester city centre, NCP’s Loss Prevention Department, led by Hughes, undertook such a partnership with Greater Manchester Police. Car crime is a large problem for the city centre, with crime sprees taking place in waves normally at the hands of criminals known to the police. So it was widely understood that by taking repeat offenders off the streets crime would be considerably lower. NCP ran a joint operation with Greater Manchester Police endeavouring to do just that.

“We identified several ‘hotspot’ NCP car parks and purchased some vehicles which the police fitted with covert cameras. We then kitted them out with sat navs and baby seats to make them look like any another vehicle left on the car park to entice criminals in,” said Hughes.

He added, “Some sat navs were fitted with tracking devices so the police could follow the thieves and make arrests, and some were dummy sat navs. We placed the dummies in cars parked on the street and positioned ourselves in key vantage points with high powered lense cameras. When someone broke into a car to steal the dummy we were able to capture images of them as evidence as well as communicate at all stages with the police, who were located strategically nearby, over  airwave radio network.”

Initiatives like this succeed in two ways according to Hughes. Initially the operation is covert, so it catches determined criminals and ensures a conviction, removing them from the streets. However, eventually word spreads that this operation is in effect and the initiative becomes an effective deterrent system.

A similar scheme was run between NCP and other police forces across the country to great success. For example, a partnership with Westminster Police helped reduce the number of crimes in privately owned car parks by 58%.

The relationship with police forces and Hughes’ own experience greatly influences the way NCP security staff operate and are able to continually innovate. Not only are all NCP operatives fully trained in skills such as securing evidence at the scene of a crime, but Hughes’ knowledge of criminal elements generates new approaches to security.

Hughes gives a particular example saying, “Having worked in Manchester city centre as a police officer I am a familiar face with certain individuals, so it’s been possible for me to build some relationships. From just chatting with these people a wealth of knowledge on how thieves operate emerges. For instance, thieves are aware that they are known to the police, and they know that once they have broken into a car and stolen something CCTV systems will track them from one location to the next. Their solution is to find a ‘hiding place’ within the structure to store their stolen goods, so that if they apprehended they do not have it with them. They then return at a later date for their ‘loot’.”

This information enables NCP car parks to identify these areas and put a stop to the practice. But NCP is keen to share its knowledge.

“We are not working simply to secure our private properties. We are working to eradicate crime. So we always share our knowledge with other providers, nearby businesses, the police and other stakeholders such as government. Anyone seeking advice and information is always welcome to approach us. The only way to succeed is to cooperate and pool our knowledge.”

Links
NCP Website

 

 

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Teleste launches Command&CaptureTM application for video surveillance http://www.securitynewsdesk.com/2014/04/22/teleste-launches-commandcapturetm-application-fast-video-surveillance-systems-integration/ http://www.securitynewsdesk.com/2014/04/22/teleste-launches-commandcapturetm-application-fast-video-surveillance-systems-integration/#comments Tue, 22 Apr 2014 10:24:46 +0000 http://www.securitynewsdesk.com/?p=42772 Teleste’s Command & Capture™ is a unique way to expand the use of video management systems beyond conventional CCTV system functionality.

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Teleste LogoTeleste, an international technology group specialised in broadband video and data communication systems and services, today introduces its Command&CaptureTM application for fast integration of separate video surveillance systems. With the Command&CaptureTM application Teleste is addressing a major challenge of security professionals to guarantee reliable and future-proof systems integration in large-scale video surveillance projects.

Teleste’s Command & Capture™ is a unique way to expand the use of video management systems beyond conventional CCTV system functionality. The application makes it possible to integrate several local and remote video surveillance and information management systems into the Teleste umbrella system regardless of their operating system or system software. It allows seamless operation and management of events and tasks from a single operating center, and supports multi-level user management with various authorization levels and controlled access to information.

Command & Capture™ makes the integration process fast, secure and cost-efficient. All that is needed is a remote device,  a network connection and Teleste’s Command & Capture™ software. The controlled system is also future-proof with easy scalability to changing demands and different system sizes.

We aim to provide our clients with reliable and cost-efficient solutions to build and maintain modern video surveillance systems. The Command & Capture™ application is a future-proof investment; its advanced capabilities guarantee timely and accurate transmission of video and data, and easy scalability addresses customers’ need for continuous system development,” said Johan Slotte, Deputy CEO of Teleste Corporation.

Learn more about Teleste’s professional video surveillance solutions

www.teleste.com

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A10 Networks introduces the Industry’s first 100 Gigabit Ethernet ADC http://www.securitynewsdesk.com/2014/04/22/a10-networks-introduces-industrys-first-100-gigabit-ethernet-adc-layer-4-7-services/ http://www.securitynewsdesk.com/2014/04/22/a10-networks-introduces-industrys-first-100-gigabit-ethernet-adc-layer-4-7-services/#comments Tue, 22 Apr 2014 09:59:01 +0000 http://www.securitynewsdesk.com/?p=42767 A10 Networks today announced four new Thunder™ Series appliances, including the industry’s first 100 Gigabit Ethernet capable Layer 4-7 network appliance

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A10-networks-logoA10 Networks, a technology leader in application networking, today announced four new Thunder™ Series appliances, including the industry’s first 100 Gigabit Ethernet capable Layer 4-7 network appliance, and new mid-range and high-end models that expand the company’s portfolio of appliances, providing even greater price/performance to customers seeking to scale and secure their most demanding data center applications and networks.

The rapid growth of data center traffic from mobile, cloud, big data and web is creating demand for high performance and scalable data center infrastructure solutions. These trends are increasing the adoption of higher performance compute infrastructures, which are in turn driving the need for higher 40GbE/100GbE networking infrastructure solutions. To meet escalating performance needs, A10 Networks is introducing four new Thunder Series models with flexible 10GbE/40GbE/100GbE interface options and total throughput ranging from 40Gps to 150Gbps. With these new Thunder Series appliances, A10 Networks continues to maintain performance leadership in the fixed Layer 4-7 networking appliance category.

The new Thunder Series appliances are based on A10’s innovative Advanced Core Operating System (ACOS) software, which delivers industry-leading price performance for a given amount of memory and CPU resources. They also leverage the same data center efficient designs as other ACOS-based appliances consuming less power, cooling and rack space, which are critically important metrics for large data center operators.

“As data center traffic rates continue to rapidly rise driven by major trends like mobile and big data, our customers see increasing demands on data center networks, requiring ever great scale, performance and security,” said Jason Matlof, vice president of marketing. “A10 has consistently delivered substantially greater price performance relative to our competitors. Today’s announcement of the industry’s first 100GbE L4-7 application networking appliances and other new models continues this leadership. We are committed to delivering our service provider, enterprise and web giant customers high performance solutions that help them keep pace with traffic demands, performance requirements and increasing security threats.”

Models, Price and Availability:

Prices for the new models start at $87,995.

Thunder 4430 and 4430S (“S” models include SSL Security Processors)

  • 6-Core Xeon CPU, 16x10GbE, 4x40GbE
  • Throughput: 38G
  • L4 CPS: 2.7M
  • Available: Now

Thunder 5430-11 and 5430S-11 (“S” models include SSL Security Processors)

  • 10-Core Xeon CPUs, 16x10GbE, 4x40GbE
  • Throughput: 79G
  • L4 CPS: 3.7M
  • Available: Now

Thunder 5630 and 5630S (“S” models include SSL Security Processors)

  • 16-Core Xeon CPUs, 4x1GbE, 24x10GbE, 4x40GbE
  • Throughput: 79G
  • L4 CPS: 6M
  • Available: Q2

Thunder 6630 and 6630S (“S” models include SSL Security Processors)

  • 24-Core Xeon CPUs, 12x10GbE, 4x100GbE
  • Throughput: 150G
  • L4 CPS: 7.1M
  • Available: Q2

More Information:

www.a10networks.com

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Axis IP video technology captures the first new arrivals of spring http://www.securitynewsdesk.com/2014/04/18/axis-ip-video-technology-captures-first-new-arrivals-spring/ http://www.securitynewsdesk.com/2014/04/18/axis-ip-video-technology-captures-first-new-arrivals-spring/#comments Fri, 18 Apr 2014 11:14:51 +0000 http://www.securitynewsdesk.com/?p=42696 A North Yorkshire farm has installed the latest in IP video technology to enable everyone to see all the new arrivals of lambs this spring.

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Screen Shot 2014-04-17 at 12.06.31A North Yorkshire farm has installed the latest in IP video technology to enable everyone to see all the new arrivals of lambs this spring.  

Mainsgill Farm in Richmond has fitted an AXIS P5534 PTZ Dome Network Camera to overlook the barn and the pens in which the sheep are giving birth, in order to allow visitors to the farm and its website the unique opportunity to see the lambs being born.

The high definition camera provides a constant live stream of events from inside the barn, showing all the new additions to the flock and giving viewers the chance to watch the lambs being fed. ‘Lambing Live’, as it has been nicknamed, is not only an educational tool for schools and children, but it also makes fascinating viewing for adults.

As well as the latest Axis cameras, the internet video feed uses ‘Streamdays’, an open platform hosting solution for converting an IP camera into a streaming webcam, from NW Systems Group.

Frank Crouwell, managing director at NW Systems Group said: “This was a great little project for us. The live video stream clearly provides the obvious ‘cute’ factor but it also serves as a very good educational tool for adults as well as children.

“As an Axis Gold Partner, we have worked with Axis for 10 years and have always found its cameras to extremely reliable and durable. We used an AXIS P5534 PTZ camera for this application as the HD 720p high quality footage allows activity in the barn to be clearly seen in real time. The 360 degree rotation means the camera is easily able to view the whole barn and an 18x optical zoom enables close-up viewing without losing image quality.

“For this installation, we also made use of the camera’s audio in/output function meaning that visitors watching the live web feed could not only see what was happening in the lambing barn but also hear it as well – adding to the overall experience.

“We currently host nearly 300 of these sorts of live web feeds, especially on our current Streamdays2 platform which is able to stream full frame rate footage. The Streamdays platform is extremely popular with the website attracting 3 million unique visitors every year. The web feeds are mainly used by our customers as a way to drive traffic to their websites and increase visitor dwell time. They provide unique and fun web content that can easily be shared across social media channels.”

Andrew Henshaw, owner of Mainsgill Farm added: “The Streamdays installation has helped all aspects of our business grow and expand both in terms of hits to the website and visitors to our farm shop and team room. We have been astounded by its popularity.

“Due to our location, many of our customers can only visit us when travelling across the country to Scotland. The live internet camera feed really allows our customers to feel involved in the lambing from the comfort of their own home.

“The image quality from the camera is excellent, vibrant and just like you are watching it in person. The zoom and positioning of the camera allows us to get a wide scope of our nursery and the movement of the camera can catch everything that is going on with the lambs.”

Atul Rajput, regional director, northern Europe at Axis Communications concluded: “This project really shows that the potential applications of network video extend far beyond that of simply security. The live feed has proved to be a real hit and in the last two weeks alone has attracted some 16,000 online visitors – it’s is great way to bring nature direct to people’s doors.

“The network camera can easily be re-located and reinstalled by the farm staff themselves so it can be used all year round. Even though, it’s currently watching the spring lamb nursery, it’s previously been used by the farm to monitor goats, llamas and even two camels, Doris and Delilah!”

axis-communications

To watch the live feed from the Mainsgill Farm lamb nursery camera, click here.

More Information:

www.axis.com - www.nwsystemsgroup.com - www.streamdays.com

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E2S Warning Signals creates lifeboat launch alert for use by the RNLI http://www.securitynewsdesk.com/2014/04/17/e2s-warning-signals-creates-lifeboat-launch-alert/ http://www.securitynewsdesk.com/2014/04/17/e2s-warning-signals-creates-lifeboat-launch-alert/#comments Thu, 17 Apr 2014 12:01:36 +0000 http://www.securitynewsdesk.com/?p=42701 UK signalling manufacturer E2S Warning Signals has designed and developed a bespoke siren system to alert people nearby when an RNLI lifeboat is launching.

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Screen Shot 2014-04-17 at 12.48.46UK signalling manufacturer E2S Warning Signals has designed and developed a bespoke siren system to alert people nearby when an RNLI lifeboat is launching.

The Royal National Lifeboat Institution (RNLI) is the charity that saves lives at sea. It has 236 lifeboat stations around the coasts of the UK and Ireland. Its lifeboats are crewed by specially trained volunteers, who carry pagers. When the pager goes off, alerting them to an emergency at sea, they drop everything and rush to the station to launch the lifeboat.

The system produced by E2S has special software which produces an alarm tone combined with a voice message to alert anyone within the immediate surroundings about the launch. The siren systems have been extensively tested at a number of locations in conjunction with local communities to ensure their appropriate effectiveness. The new sirens have now been installed at a number of lifeboat stations across the country.

Screen Shot 2014-04-17 at 12.48.11

A two-second attention-seeking alarm tone is followed by a pre-recorded voice warning to explain what it means and it aims to warn public on the sea front and nearby boating traffic to the impending launch. The sirens will routinely only be sounded between 7am and 10pm at any location.

Neal Porter, Sales & Marketing Director of E2S, commented: “It has been great to work with the RNLI to support the charity in its lifesaving mission and to assist in promoting the safety of the crew and public during the launch of the lifeboats. Our engineering and product development teams worked closely with RNLI Operations to achieve the specific requirements set out for the signalling solution we eventually provided.”

More Information:

www.e2s.com

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From passive to active video surveillance – intelligent cameras from RIVA http://www.securitynewsdesk.com/2014/04/17/passive-active-video-surveillance-intelligent-camera-riva/ http://www.securitynewsdesk.com/2014/04/17/passive-active-video-surveillance-intelligent-camera-riva/#comments Thu, 17 Apr 2014 10:52:48 +0000 http://www.securitynewsdesk.com/?p=42691 IP cameras with special analytic filters are used as a marketing tool to gain data about customer behaviour and thus optimise marketing activities.

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Einkaufszentrum Kalibrierung 2In retail stores surveillance cameras are no longer used only to prevent and explain shoplifting and burglary. Nowadays IP cameras with special analytic filters are also used as a marketing tool to gain data about customer behaviour and thus optimise marketing activities.

Out of several filters offered by RIVA, an individual analysis package can be designed to meet requirements of the different retail stores. The counting filter is probably the most important filter. Using this filter, customers, who walk through a predefined zone inside the store or crossing a counting line for example at entrances and exits, can be counted without any problems, even in crowds.

Knowing the exact number of customers, several optimisation measures can be adopted. For example, by examining this data, it can be determined, if marketing activities were successful or if products should be placed differently. Also staff schedules can be adapted to the number of customers. Detailed information, which optimisation measures result from the RIVA counting filter, are given in the RIVA case study using the example of the Croatian retail chain Pevec. (rivatech.de/en/about-riva/press-releases).

Another important filter is the dwell filter. Applying this filter, retailers can check if customers dwell within a specific zone, for example at cash points, longer than determined. If customers queue too long at cash points, an alarm can be triggered directly and additional staff can be deployed. As a result waiting times are reduced and customer satisfaction increases. With the people tracking filter objects are tracked in defined areas to analyze walkways and thus improve the store layout or product placement.

RC 3402IR dome

RC 3402IR dome

RIVA´s RC3202HD dome, RC 3402IR dome and RIVA´s RC3302HD remote controllable dome are optimal suitable for retail stores. RIVA´s RC3302HD IP-camera for indoor applications has a remote controllable pan and tilt function as well as a remote zoom/focus control. Thus the camera can be focused via mouse click automatically. The installation can be made easily and quickly even by people with limited technical knowledge.

All zones and lines can be set up individually due to an individual VCA setting for each position. Ten predefined positions can be monitored automatically via a timer function. RIVAs RC3402IR is also suitable for indoor applications. The new RIVA camera is equipped with ten integrated high power IR-LED’s and thus achieves an illumination distance up to 15m. RIVA´s RC3202HD for indoor usage is especially designed for projects with high camera volumes. Combined with the special video analytic filters, all three cameras offer an optimal basis for marketing activities.

More Information:

http://rivatech.de/en

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Employees in high risk situations must be trained in effective conflict management http://www.securitynewsdesk.com/2014/04/15/employees-high-risk-situations-must-trained-effective-conflict-management/ http://www.securitynewsdesk.com/2014/04/15/employees-high-risk-situations-must-trained-effective-conflict-management/#comments Tue, 15 Apr 2014 14:08:12 +0000 http://www.securitynewsdesk.com/?p=42568 Emotional outbursts, such as conflict, violence and aggression against the workforce are a growing concern. Increasing the need for physical skills training.

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140414-nurse with bruise black and white 3 (Custom)According to recent figures from NHS Protect physical attacks on NHS staff have risen 6% in the last year. Gerry Ellis, member of The Security Institute and Managing Director of Stand2 (Specialist Training & Development) Ltd, responds to this increased risk of conflict by calling for increased awareness and proper training for staff in conflict management.

Emotional outbursts, such as conflict, violence and aggression against the workforce are a growing concern. These situations, in surroundings such as NHS facilities, are likely to be exacerbated by increased demands on staff, decreases in staffing and reductions in resources.  The effects of violent incidents impact both the individual and the organisation, with the organisation often seeing negative cycle with breakdown in morale, increased absenteeism and reduced efficiency.

Much existing training focuses on verbal resolution and is based on the principle that the key skill in managing violent situations is the ability to communicate effectively. This is a dangerous assumption. Although such skills are important, and should form part of any programme, it is dangerous to place so much emphasis on communication skills and ignore the fact that the people who can be reasoned with are generally not the ones who lash out and assault staff.

Despite the clear need for ‘at risk’ staff to understand how to protect themselves and control a potentially violent situation, there is still resistance from managers to provide appropriate training in ‘physical skills’.  One can understand the restraint in commissioning training that includes physical skills as many have witnessed or experienced unrealistic or inappropriate training first hand. However, the benefits of experiencing credible, quality training far outweighs the cost of doing nothing.

Why teach physical skills?

Knowledge and theoretical understanding alone is soon forgotten unless that knowledge can be translated into action. Teaching staff to deal with potentially aggressive and violent people without teaching the associated physical skills is like trying to teach them to play football without a ball!

An aversion to physical skills may be due to management believing that situations can be managed by staff keeping their distance and using good communication skills to deal with conflict. Whilst this is a good starting strategy, it has its limits. For example, how would a member of staff treat a confused patient who may lash out, without getting close to them? What should staff do if an aggressor physically moves closer and blocks any escape?

Closing your eyes, crossing your fingers and hoping for the best may be the answer. Any other solution would, of course, require the application of physical skills.

Legal and Human Resource departments are often concerned about the risk of injury when teaching physical skills, or the perceived risk of litigation if their staff apply physical skills in the workplace. Unfortunately life is not that simple.

To paraphrase former United States President, John F. Kennedy, “Whilst there is a risk involved in any action there is a greater risk involved in comfortable inaction.”

140414-stu teaching 2 black and white (Custom) (2)No training is better than poor training

While I am demonstrating the necessity of physical skills training for conflict management, managers should be aware that no training at all may actually be better for their staff than poor training. Passing poor training over may save more than just money. There is no doubt that ignorance gets people hurt, but so do complacency, false hope and unrealistic expectations.

All too often conflict management and personal safety training is nothing more than rebranded customer services training. This approach, although well intentioned, can inadvertently set people up to fail in an unforgiving environment. Unfortunately organisations often adopt this approach and fail to teach staff what to do when communication skills fail, or teach inappropriate personal safety skills that cannot be applied under pressure.

Another precarious tendency is to teach skills in a modularised way, where key subjects are taught separately. For example, skills such as conflict resolution, breakaway and control techniques are often taught as separate courses. However, these skills are inter-dependent and should be taught together, along with other relevant skills to provide staff with the full range of options they may need. To provide people with only part of a solution makes it difficult for them to see the bigger picture and to respond appropriately under stress.

Who needs training?

It is important that any complex organisation recognises that employees often require different levels of training to match differing operational needs whilst adopting a well-recognised and easy to understand corporate approach.  The type and level of training needs to be identified through risk assessment and the level of protection required by staff in their particular role. This can be broken down by levels as follows:

  • Level 1 Staff who are unlikely to deal with criminal behaviour and/or aggression and violence either because they do not have direct contact with the public or they deal with a low risk client group
  • Level 2 - Staff who may occasionally have to deal with difficult behaviour and/or aggression and violence but can extract themselves from the situation and call upon immediate support where required.
  • Level 3 - Staff who may occasionally have to deal with criminal behaviour and/or aggression and violence, e.g. direct aggression, who may not always be able to call upon immediate support from colleagues when required.
  • Level 4 - Staff members who regularly deal with potential conflict and may have to confront and manage difficult circumstances alone or as a team.

Quality from credibility

The final, but no less important, aspect of training is the credibility of the individual trainer. Even the best programme in the world will be compromised if the person delivering the training lacks credibility in terms of teaching ability and relevant experience.

At Stand2, for instance, we have the advantage that we develop and deliver our own training based on our own extensive expertise, rather than relying on other companies’ products. This expertise allows us to provide a bespoke and flexible programme, based on a proven model which can evolve with the needs of individual organisations.

The practitioner based qualifications and experience of the Stand2 team are too numerous to list, but all the instructors are highly experienced and qualified across a range of sectors including the police, military, security, close protection and health/social care. All of our trainers have completed the NOCN level 3 CARE programme instructors course and also hold a wide range of educational qualifications up to degree level. We always seek to match the trainers with the most relevant experience and qualifications to the clients’ needs.

It is that experience, together with the operationally proven C.A.R.E. (Countering Aggression and Response to Emergencies) system which sets Stand2 apart from other training providers.

The Conflict Management and Physical Intervention training programmes are all based on our unique and highly effective C.A.R.E. Programme, which will teach students to apply a logical and systematic approach to the management of conflict, aggression and violence. The training is principle rather than technique based and as such can be applied in any context, giving staff the freedom to adapt.

More Information:

stand2.com

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Exacq signs distribution agreement with DVS to provide NVR range http://www.securitynewsdesk.com/2014/04/14/exacq-signs-distribution-agreement-dvs/ http://www.securitynewsdesk.com/2014/04/14/exacq-signs-distribution-agreement-dvs/#comments Mon, 14 Apr 2014 09:23:45 +0000 http://www.securitynewsdesk.com/?p=42490 DVS has signed a distribution agreement with Exacq which will see it provide the exacqVision range of NVR and hybrid video recording products

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Independent IP distributor will offer a choice of NVR and hybrid recorder options, all with inbuilt exacqVision VMS software

Screen Shot 2014-04-14 at 10.18.25DVS, the UK’s fastest growing specialist distributor of IP surveillance equipment, has signed a distribution agreement with Exacq which will see it provide the exacqVision range of NVR and hybrid video recording and management products to UK installers and integrators – including the newly released ELP series.

Shaun Bowie, DVS’s managing director, said the addition of Exacq to its product offering was a perfect fit.

Shaun Bowie - DVS Managing Director

Shaun Bowie – DVS Managing Director

“For DVS, Exacq was an important piece in the jigsaw,” Mr Bowie said. “Over the next few months using Exacq as our VMS platform will allow us to release a complete solution from various partners including analytics on the edge, retail analytics, and large hybrid solutions. Exacq works closely with all of our IP camera manufacturers and has a large integration team. This distribution agreement will effectively enable DVS to put three of the world’s most innovative high end manufacturers and software houses together to provide a solution unique to DVS, and at a price point previously unseen on large high end retail projects.”

DVS is offering four exacqVision NVR/hybrid variants, covering IP surveillance systems of all sizes:

  • The Z series of enterprise class hybrid and IP camera servers allows users to continuously record an amazing up to 800Mbps of video while hosting a local exacqVision client, multiple remote exacqVision clients, and the exacqVision web/mobile server on a single server. It can work with up to 192 cameras (64 analog and 128 IP) per server, providing 72TB of usable storage.
  • The A series of IP camera servers offer an all-in-one solution: video recording, web/mobile client hosting, and local live video display from the same server. It can work with up to 64 IP cameras per server, and offers up to 32TB of storage per server using continuous duty enterprise-class drives.
  • The new ELP series, which is a complete NVR solution for up to 24 IP cameras per server, with 4 camera licenses included. It comes complete with exacqVision Professional VMS, and allows users to continuously record up to 200 Mbps of video, audio and data.
  • The LC series of cost effective network video recorders, loaded with exacqVision Start VMS software, and available in hybrid NVR (analogue and IP cameras) and IP NVR (IP cameras) models. It can work with up to 32 cameras (16 IP and 16 analogue) per appliance.
Alan Lefford Hi Res (2)

Alan Lefford – EMEA Sales Director at Exacq Technologies

Alan Lefford, EMEA Sales Director at Exacq Technologies, said: “We’re very excited about this opportunity to partner with DVS. As a specialist IP CCTV distributor, they have the technical know-how and customer care experience to help installers, integrators and end users create their ideal surveillance system, based around our exacqVision products. We’re looking forward to working closely with them.”

More Information:

www.dvs.co.uk - www.exacq.com

Exacq Technologies Logo

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