Security News » News Security News, Publishing, Products and more... Thu, 24 Apr 2014 16:11:02 +0000 en-US hourly 1 Barrier protection is an essential feature of any car park security solution Thu, 24 Apr 2014 16:09:52 +0000 There are a range of security systems available to protect a car park. One feature most car parks need to contemplate is some form of barrier protection.

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Car park barrier securityThere are a range of security systems available to protect a car park. Dependent on the individual site requirements and the level of threat, there is a lot that needs to be considered. One feature that most car parks need to contemplate is some form of barrier protection. 

ATG Access is one company that provides barrier protection services to a number of car parks, and Lucy Foster, Marketing Executive is keen to highlight the importance of barrier security.

“Car park security is of paramount importance to aid the management and safety of an area,” she said. “Rising arm barriers and ticketing systems control access in and out of busy car parks and help collect revenue for the service. If the car park is purely for residents and needs completely restricting from pedestrians and unwanted passers-by, speed gates are the barrier of choice, completely stopping anyone from entering a car park unless authorised.”

Foster added, “Bollards are ideal for commercial car parks and smaller areas as they keep an area open and approachable for pedestrians but still restrict vehicles from accessing an area after hours. Pedestrian safety within a car park also needs to be considered with walkways and bollards to segregate vehicles from people successfully.”

ATG offer a comprehensive range of solutions, as do Frontier Pitts.

Based in Crawley, Sussex, Frontier Pitts is a leader in perimeter security equipment and its complete range of products and services comes from decades of experience. The company offers full project management capability, including design, manufacture, civil and electrical services, site surveys, installation, spare parts, refurbishment and fully comprehensive customer services. Constant product research and development ensures continuing quality improvements in manufacturing and dedicated customer service.

Sally Osmond, Brand and Development Manager, highlights the key aspects of their solutions: “Frontier Pitts has a solution to suit any need, from automatic drop arm barriers, including the British manufactured popular FBX model which secures widths up to six metres and delivers cost-effective traffic management for high-usage applications in low-to-medium security environments. The company’s market-leading FBX Automatic Barrier is ideally suited for controlling constant access to and from car parks and premises.”

Frontier Pitts also manufactures an extensive range of sliding gates that offer complete control over vehicle access to vulnerable areas. The company’s solid, fully welded steel gates offer obvious benefits over less robust aluminium construction, while an industry-leading finishing process gives a BS5493 20-year protection.

The company’s family of sliding gates ranges from simple, manually-operated units suitable for infrequent use, through to fully-automated systems designed for continuous operation. Designed for continuous use, the LoTRACKER is available for apertures of up to 15 metres wide.

The High Security range includes the PAS68-rated Terra Gates which have been successfully impact tested for Hostile Vehicle Mitigation. The threat level will depend on the asset on site, which will determine whether a HVM solution is required.

ATG Access Website
Frontier Pitts Website

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Julie Kenny CBE led the way for other women in the security industry Thu, 24 Apr 2014 10:29:29 +0000 Julie Kenny CBE DL, Chairman and CEO of Pyronix and former BSIA chairman broke ground in a male dominated industry, giving others something to aspire to.

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Julie Kenny CBE, Pyronix CEO and former BSIA Chairman

Julie A Kenny CBE DL, Chairman and CEO of Pyronix and former BSIA chairman broke ground in a male dominated industry.

The numbers of women entering security are increasing, and women already in the industry are working their way into board rooms in every sector; and each of them has a key leading light to look up to. Julie A Kenny CBE DL, Chairman and CEO of Pyronix and former BSIA chairman broke ground in what was a male dominated industry and gave women across the industry and beyond something to aspire to.

Kenny, like many women, did not start out with any aspirations of a career in security. In fact, she started working life as a secretary in a law firm and spent 10 years working her way up a legal career by combining full time work with part time study.  When her husband was made redundant, Kenny and her husband saw an opportunity, Kenny sold her house and used the equity of £28.5k to launch Pyronix.

“When my husband developed the new technology we saw the chance to cater to a niche market, so in 1986, Pyronix was born,” said Kenny. “It was a big venture for us, and I spent three years in full time employment while getting Pyronix off the ground. The hard work was completely rewarded though, as by 1992 the company was the number one detector manufacturer and I was one of the few female directors of a security company.”

Kenny took her position as company director very seriously, and not just to ensure the ongoing success of her own business. The support and growth of the security industry as a whole is something Kenny took great interest in, which is why she joined the BSIA and dedicated time to networking and developing industry relationships.

“When I became a member of the BSIA’s Board it was very much like joining a London Gentleman’s Club! I was the first female member amongst 42 men, but there was absolutely no resistance to my contribution. I was welcomed and encouraged and it was a great place to converse with professionals at the highest level.”

Kenny was twice asked to chair the Security Equipment Manufacturers Section of the BSIA holding that post for a total of 4 years and after that, it wasn’t too long before Kenny was approached to take on the role of the Chairman of the BSIA, the first woman in the role, a position she was honoured to accept. During her time as Chairman, Kenny championed women in the industry, and this is something she has continued throughout her career.

“During my career I’ve witnessed the number of women working in the industry increase, and although this industry has been perceived as male dominated I’ve experienced very little opposition towards women in the electronics sector. This leads me to believe that a significant reason for a lack of female presence is the perception placed on acceptable careers for women in general, such as within the sector which includes Door Supervisors and Man Guarding, rather than something the security industry has created. As the idea of what women can or should do has evolved so has their role in the industry, but women still face work/life balance issues today..”

Kenny highlights that although more women are working in the industry there are still only a limited number in executive positions. She says it’s important that the right individual is selected for a role, and that a woman shouldn’t be hired simply to create diversity, but there are great benefits to having women in the board room.

“Women think differently to men and approach projects from different angles. It’s been my experience that women ensure they understand every aspect of a project, so they ask the ‘daft’ questions which some men may avoid, and these questions tend to be key factors that could have been overlooked.”

Today, Julie Kenny continues to be a strong and respected leader in the security community, and she is putting her formidable energy into supporting her local area by working with the South Yorkshire Community Foundation, Wentworth Woodhouse PreservationTrust and the Sheffield City Region LEP, whereas nationally she works with the UK Commission for Employment and Skills.

Why are women apparently under-represented in the security industry?
It’s vital that groups like ASIS reach out to women and bridge the gap



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Britannia and ACT secure the HQ of the Axiom Housing Association Wed, 23 Apr 2014 14:55:34 +0000 Britannia Fire & Security Ltd have secured the headquarters of the Axiom Housing Association in Peterborough using an innovative access control system.

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actBritannia Fire & Security Ltd have secured the headquarters of the Axiom Housing Association in Peterborough using an innovative access control system. The IP-addressable equipment, which is from ACT, consists of proximity readers, door controllers and ACT’s access control software suite.

Axiom operates more than 2,200 homes across Peterborough, Cambridgeshire and Lincolnshire, and provides housing and services to over 5,500 people. Supported services assist vulnerable people, those leaving care, people with learning difficulties or with mental and physical health needs.

The access control solution installed at Axiom House uses ACTpro 4200 controllers. These are four-door controllers which can be extend up to 16 doors using ACTpro door stations, and networked together with the ACTpro software suite to control up to 4,000 doors. Bandwidth use of the ACTpro system is minimal, and the ACTpro software suite offers auto-discovery and easy maintenance alongside advanced features such as timed anti-passback and counting areas.

Axiom House

Axiom House

Two hundred Axiom staff members have been issued with proximity (125 kHz ACTProx fobs, giving them easily-controlled privileges in order to open doors around the building. Standard rights access is 7 to 7, five days a week, but senior administrators have year-round access to all areas, including sensitive areas such as alarm systems. Axiom opted for new
suppliers when moving premises and wanted to balance ease of access and the precise control that an IP-addressable system provides.

Joseph Seery of Axiom said: “The ACTpro software is easy to configure and update, and we are able to run reports in common data formats such as CSV which can assist other departments such as human resources. In the event of
a fire drill or a fire, we can print a report for mustering purposes. An important feature is that system-users must use their fob to identify themselves to a reader at the main entrance before the fobs will open any internal doors.”

He continued: “Having a flexible access control system helps Axiom in many small ways which can add up to making general facilities management a lot easier. Examples include enrolling staff from our satellite offices who visit regularly onto the system and even issuing fobs to our refuse collectors so that they can access specific areas of the site on a controlled basis during specified time slots on certain days of the week.”

At Axiom House, the ACT installation is linked to Galaxy intruder alarms from Honeywell. Ease of integration between ACTpro and third-party systems means that ACTpro offers installers flexibility and reliability on any project.

The installer for this project, Britannia Fire & Security Ltd , operate in the design, installation and servicing of security, fire detection, alarms and emergency lighting throughout the UK. Recent work has been in healthcare, education (from primary schools through to adult learning), lifestyle shopping and leisure. The company holds accreditation from SSAIB and NICEIC and is ISO 9001 certified. Britannia works to short lead times and is vendor independent.

ACT will be exhibiting at IFSEC 2014 – stand D1925.

More Information:


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Why are women apparently under-represented in the security industry? Wed, 23 Apr 2014 11:21:59 +0000 There is a consensus that security is a male-dominated sector, perceived as unsuitable for women. But why is this the case, and is it an accurate assumption?

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140423 - Male Dominated Industry Stock Image (Custom)There is a general consensus that the security industry is a male-dominated sector, with careers perceived as unsuitable, or even unappealing, to women. But why is this the case, and is it an accurate assumption?

Post 9/11 the perception of security changed. Increased counter terror measures drove innovation, while analogue systems were being replaced by IP and HD technology, and there are new issues like the global debate surrounding privacy and cyber security. This has led to a change in the approach to security.

Attempts have been made to record how these changes affect women in security, and a 2013 study, Agents of Change: Women in the Information Security Profession, authored by Frost & Sullivan and released by (ISC)2 Foundation in partnership with Symantec, present interesting findings.

Women represent just 11% of the information security sector. This is just one sector, but the report highlights that “…in the context of women in the general workforce …this 11% is alarming”. This low figure has remained “stagnant” for two years “despite double-digit increase in this profession”, concluding that the “profession as a whole has been slow in tapping into the pool of talent represented by women”.

The report has implications across the industry. It pinpoints “agents of change”, such as evolving threats, new technologies and increasing competition, as reasons for evolution, determining that by not encouraging women into the profession or the board room companies deprive themselves of untapped resources.

85% of men surveyed held bachelor, masters or doctorate degrees, in comparison to 91% of women. However, the biggest reason sited to encourage diversity is that men and women specialise in different areas. Balance in any company ensures every venture is assessed from every angle.

These statistics are compelling, yet some would argue it’s impossible to gather meaningful data as the basics are missing; namely a lack of research into exactly how many women, or men for that matter, are in the industry.

Rowena Fell, Women's Security Society

Rowena Fell, Associate Director of MSD Global Security Group and Board Member of the Women’s Security Society.

Rowena Fell, Associate Director of MSD Global Security Group and Board Member of the Women’s Security Society, says that we can’t truly prove that women are under-represented.

“There are no quantifiable metrics on the number of women in security,” Fell said, “It is an assumption based on experience. Historically, it’s a profession that seems to be predominantly associated with men, but there’s no proof that this is because women are actively discouraged. It may be that the roles simply do not appeal to women based on this perception.”

The perceptions of the industry greatly interest Fell, who has recently completed a dissertation on the topic for her MA in Security and Intelligence Studies. She highlighted that the security industry needs to be clearly defined before accurate data can be recorded. Based on her personal experience, Fell says that there appears to be increasing numbers of women in security; and this raises another issue.

“As a senior professional it’s clear where the most uneven balance between men and women is –  the board room. There are more male senior executives than female, and I find this strange. Through the Women’s Security Society, I network with top female security professionals, and they are all highly intelligent, well-educated and have vast experience. Clearly women have plenty to offer, and yet they are not represented at the highest levels.”

The Women’s Security Society did not set out to create an organisation solely to champion the cause of women, but to champion sharing knowledge for growth. The British Security Industry Association (BSIA) has a similar aim and is a well-respected voice in the industry, setting an example by supporting vital new initiatives. Promoting women, particularly in high level positions, is a prime case of leading by example.

Julie Kenny, Chairman and CEO of Pyronix (read more about Kenny below), was the first female chairman of the organisation, during a time when there were very few women in the industry at all, and this year Pauline Norstrom, Chief Operating Officer at AD Group, takes the helm.

Pauline Norstrom, BSIA Chairman

Pauline Norstrom, Chief Operating Officer at AD Group and incoming BSIA Chairman.

“It’s a great honour to be approached for the role, and I am looking forward to building not only on the work of the two previous chairmen, but also the strong example of Julie Kenny. Julie broke great ground in the industry and there has been no resistance to having a woman in the role, so I feel confident that I have full support,” Norstrom said.

Norstrom, who has been in the industry for 14 years, has seen an increase in women employed in the types of high-risk roles which were traditionally associated with men. However, on regarding a lack of women in the board room, she feels that this is not a security-led issue.

“There are a growing number of women working in physical security roles doing exceptionally well and winning awards,” she said. “This type of success for women is being seen across every sector, so I don’t think there is a barrier to women in the industry. There is a lack of women in executive positions in every industry.”

Everyone seems to agree on the need to erase perceptions surrounding the industry and educate women about the fulfilling and successful career opportunities.

“We need to show young women, as part of the education process, that there are no barriers to them and increase their confidence,” said Norstrom. “So many women are unaware of this lack of barrier, and they have no idea of the array of options in the industry.”

Many leading women currently in the industry say that security was not their first choice. In fact, a BSIA survey aiming to gain better understanding of women in the sector, found that 70 per cent started off in another industry. However, this does not seem to stem from a lack of willingness.

The survey also spoke to female students of all ages and found that 88.33 per cent  would consider security as a career – including 50 per cent  of 18-21 year olds. However, despite an increase in security related education courses, 100 per cent  said there was not enough information about the industry.

It is clear that to create gender diversity that benefits both sexes – and the industry – there needs to be greater awareness of the options a career in security offers at an educational level. This will ensure that the next generation of security professionals is not only diverse, but better educated, and perhaps they will be the generation to bring diversity to the board room, setting an example to other industries.

It’s vital that groups like ASIS reach out to women and bridge the gap


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Flight MH370 demonstrates that crisis management is a learned skill Wed, 23 Apr 2014 11:18:07 +0000 The disappearance of Malaysian Airways flight MH370 provides very valuable lessons for leadership teams and management of crisis situations.

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Tony Ridley, CEO of Intelligent Travel

Tony Ridley, CEO of Intelligent Travel

Crisis leadership professionals will tell you that crisis management is a learned skill, developed by focused education and refined by real world experience and practical application. It is not a capability assumed with promotion or senior appointments and likely the weakest of all disciplines within a company’s leadership team due to the exacting nature necessary in developing the right skills and routine opportunity to practice, writes Tony Ridley, CEO of Intelligent Travel Pty Ltd.

Experience and capability are immediately put on public display in the event of a crisis. The disappearance of Malaysian Airways flight MH370 provides very valuable lessons for leadership teams and management of crisis situations.

Ownership and authority

In matters of national pride and global opinion it is not unusual for governments and commercial sectors to play representative roles in crisis management. The Malaysian Government and Malaysian Airlines jointly collaborated throughout the handling of flight MH370. The problem is that these roles and responsibilities have not been clearly defined or maintained. The result is conflicting communications, delayed response and unclear responsibilities. Public sentiment has been overwhelmingly negative as a result.

It is paramount that ownership and authority responsibility be crystal clear to all, along with consistent management of these roles.

Crisis management MH370 security managementScenario mapping

Complex incidents involving many plausible outcomes can create an overwhelming number of variables for strategy planners. This can be compounded by public comment or conspiracy theories.

Nevertheless, it is critical in the early stages of an incident such as the disappearance of MH370 that comprehensive mapping of all scenarios is documented and counter-management plans are assigned for key aspects. If not, a process of ‘crisis pursuit’ will emerge whereby crisis management teams are on the defensive responding to enquiries, accusations and the media. This consumes vital resources and erodes the effectiveness of management. Realistically, these plans should be documented in advance as part of crisis and resilience planning.

Public awareness

There are many aspects of aviation and international travel that the general public is unaware of and any real or perceived threat to the safety of international travellers will immediately draw global attention.  Therefore it is mandatory the public be educated in select awareness aspects of international aviation.

Segmenting initial and ongoing messages to include technical aspects not widely understood or known by the public is vital. Many can be prepared in advance, but a lack of disclosure or public education in the event of a crisis can amplify negative sentiment and suspicion.  This will be picked up and communicated by the media, compounding the problem.


Crisis management teams and systems should be designed to account for days, weeks or months of sustained response operations. Initial communications and management will be undermined by lack of endurance in the system and representative management.

Sustained management is not only required in terms of time but also across multiple channels such as television, print, social media, and forums. It is a 24/7 news environment and communications need to focus on dominant global areas not just the country of origin.

Objective analysis

Performance, effectiveness and results can be measured objectively. However, objectivity does not just relate to non-company or government elements, but other cultures, terms of reference and expectations, especially if they are part of the affected group within a crisis. This appeared lacking or too low a priority during the management of flight MH370.

The USA, China, Australia and UK all had greater interest and influence in the crisis but were not adequately engaged or understood as playing pivotal roles, despite relatively simple measures for grading their level of interest and influence.

• Tony Ridley is the CEO of Intelligent Travel which delivers instant and detailed travel health, safety, security and risk management content to travellers at the time of enquiry or booking.

For more information visit

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New retail fraud survey reports that shrinkage has increased by 22.2% Wed, 23 Apr 2014 08:00:24 +0000 Shrinkage – a combination of customer and staff theft – is costing the retail industry £5.03bn, say results of Retail Knowledge’s latest annual UK survey.

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Retail fraud theft shrinkage increases 22 percent (2)Shrinkage – a combination of customer and staff theft – is costing the retail industry a staggering £5.03bn, the results of Retail Knowledge’s latest annual UK survey have revealed.

Launched this month at the Retail Fraud Show, the UK Retail Fraud Survey sponsored by Kount has reported that shrink levels have increased by over 22.2 per cent in 2014, rising from 0.9 per cent of sales last year to 1.1 per cent this year. Other figures show that the major area of online loss remains, overwhelmingly, from the fraudulent use of credit cards (43 per cent), followed again by third party fraud payment (15 per cent).

The biggest area of store loss remains shoplifting at 39 per cent, which has increased from last year’s figure by 9 per cent. Theft or fraud by employees closely follows this with 33 per cent, which has also seen an increase by 6 per cent since last year.

Interestingly, American retailers generally put losses owing to staff ahead of losses owing to external shrink, as identified last year in the US Retail Fraud Survey 2013. The US Retail Fraud survey is out in a few weeks and will be interesting to compare and contrast their results.

Paul Bessant from Retail Knowledge commented on the recent figures from the survey: “As economic conditions have continued to be tough for retailers and consumers alike it is perhaps not surprising that crime has increased yet again. Retailers are under continuous pressure to protect their business from loss but under ever tighter fiscal constraints, whilst simultaneously the poor economic situation has perhaps lead to many good people making bad decisions, which ordinarily they would not do.”

Findings show that most retailers still treat store and online loss prevention separately. Typically, the head of loss prevention focuses on stores, while online shrinkage is managed separately. However, employees, customers and fraudsters do not make this distinction. With the growth of multi-channel retailing, where transactions cross organisational boundaries, the study shows the wider use of a cross-functional, holistic approach to loss prevention.

Furthermore, retailers expect online sales to increase from 12 per cent currently to 31 per cent of total business over the next three years.  As this happens, there will be an adoption of an increasingly joined up philosophy to all loss prevention, store and online.  The results of the survey have shown that retailers increasingly recognise the need to invest in online prevention, with an increase from 0.3 per cent of sales in 2012 and 0.4 per cent in 2013, to 0.43 per cent this year.

retail fraud survey shows shrinkage rise 22 percent 2014 (2)Other key findings of the survey include:

• The shrinkage rates vary by retail sector from department stores at 2.4 per cent of sales to home shopping retailers at 0.6 per cent of sales.

• The biggest area of store loss in the UK remains shoplifting, followed by theft or fraud from employees.

• The biggest area of online loss remains, overwhelmingly, from the fraudulent use of credit cards (43 per cent), followed again by third party fraud payment (15 per cent).

• Reflecting on recent online fraud events, 33 per cent of retailers identify fraud detection capabilities as their biggest concern.

• Store fraud prevention spend has fallen from 0.7 per cent of sales in 2012 and 0.6 per cent in 2013 to 0.5 per cent in 2014.  Meanwhile online fraud prevention spend has increased from 0.3 per cent of sales in 2012 and 0.4 per cent in 2013, to 0.43 per cent this year.  This reflects the growing importance of online trading to retailers.

• Return fraud is up 125 per cent, costing retailers an average of 0.9 per cent of sales this year compared with an average of 0.4 per cent last year.

Published annually by Retail Knowledge Ltd and sponsored by payment experts Kount, the 2014 Retail Fraud Survey is the most extensive report into the systems, processes and strategies of 100 of the top retailers in the UK.

The study represents retailers with annual sales totalling £137 billion; 30 per cent of the total UK retail sector and encompasses retail performance of 42,700 stores and covers everything from shrink levels and online and offline business threats to anticipated equipment and systems updates.

More Information:

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Panasonic says integration the key for product development and sales Tue, 22 Apr 2014 13:50:42 +0000 Panasonic UK is headed in new direction with design, marketing and selling, according to the recently appointed Group Manager for CCVE, Steve Proctor.

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Steve Proctor Group Manager CCVE Panasonic

Steve Proctor, Group Manager CCVE, Panasonic.

Panasonic UK is headed in a new direction with regard to the way it designs, markets and sells its security products, according to the recently appointed Group Manager for CCVE, Steve Proctor.

Proctor, with over 30 years’ experience in the security industry including most recently 10 years at the American communications specialist NVT, said that the old distribution paradigm of relying solely on your distributors to shift product for you is dead.

He admitted that Panasonic’s recent experience with distribution, including the closure of CCTV Center and severing its relationship with Norbain, had left a few observers questioning its commitment to the security market. However, no one should doubt that security is an important sector to Panasonic, he said, nothing could be further from the truth as witness the thinking that has gone into its revamped approach.

Business, he said, has changed radically in just the past three to four years, and in this new business world, understanding your customers’ needs in depth and selling complete and integrated systems is the way to build brand and cement customer loyalty. To that end, Panasonic is focusing on selling integrated systems with capabilities such as CCTV, fire detection, access control, video analytics and cloud-based storage and management.

This will be reflected in how Panasonic presents itself at IFSEC 2014 in London. Proctor said that the company’s stand, slightly larger than in previous years, will be a showcase for its integration capabilities. The centrepiece will be a control desk featuring a huge video wall from which all the systems can be monitored and controlled. (For more about IFSEC, see page 8)

“We now have the opportunity to approach the end user to sell our fully integrated products and services, and by understanding the total business in depth, we can sell other Panasonic products, from other key Panasonic divisions” Proctor said.

However, it’s not all about the system as Panasonic is also pushing new products which can work as part of an integrated system – or stand alone – and will continue to be available through major and well established distribution channels

Panasonic is challenging the dominance of FLIR in the IR market with the launch of thermal imaging cameras to complement its existing range of surveillance devices. Proctor observed that prices for thermal cameras have been falling and will continue to do so as the cost of thermal cores decreases, putting this innovative technology within reach of more end-users.

In January it launched the 6 Series of surveillance cameras, a range of high definition cameras available in HD (1280 x 720 pixels) and full HD (1920 x 1080 pixels). With advanced image processing capabilities, and edge recording, Panasonic and its distributors expect it will prove a market favourite.

It has also launched itself firmly into the cloud revolution with the acquisition last year of the Netherlands-based company And the wireless video intercom business will never be the same with the launch of Panasonic’s VL-SWD501EX/UEX product which, with the ability to integrate with wireless cameras and sub-monitors, forms the basis for a more complex home surveillance system.

Understanding the Panasonic product range is key to selling it, he said, and the company will be launching a new Partner Programme around IFSEC to support distributors and integrators in understanding the scope of products and the integration opportunities.

The whole approach to sales has to change, he said. “It’s not so much about relationship selling anymore – customers want confidence in the whole solution and want to know that their needs are truly understood and can be fully met.”

After another very successful trading year, and with so many new products to add to the already comprehensive range, it would appear that confidence in Panasonic and its products is very strong.

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Securing car parks takes inter-agency cooperation and knowledge sharing Tue, 22 Apr 2014 10:39:48 +0000 Peter Hughes, Head of Loss Prevention for NCP, has spent many years tackling car park security and has seen the detrimental effect car park crime can have.

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Peter Hughes, Head of Loss Prevention for NCP

Peter Hughes, Head of Loss Prevention for NCP

The security of where we park our cars is not something we tend to give a great deal of attention in our day-to-day lives, and yet car parks are prime real estate for criminal elements. This not only impacts our cars and the valuables inside, but the businesses and residences in the surrounding area.

Peter Hughes, Head of Loss Prevention for NCP, has spent many years tackling this issue, both with NCP and in his previous roles within the Greater Manchester Police force, and he has seen the detrimental effect ongoing crime in car parks can be to an area. He points out that it’s a key problem for city centres in particular.

“A car park that isn’t appropriately secure is a hot target for determined criminals.” he said. “The criminal element works as a network, and most are repeat offenders. This means that once they know an area, such as a car park, is easy to access they will revisit the site repeatedly and spread the word to others.”

Hughes makes it clear that it’s vital to displace crime from car parks with improved security so that criminals have fewer and fewer targets, forcing them to move on. However, this is not an easy task.

“Many existing car parks were designed and built in the 1960’s without much thought being given to security. This means there are a lot of challenges to installing successful security solutions, and it also makes a standard approach inconceivable as every structure must be approached individually. The very nature of a car park means that it’s open, it’s meant to be accessed, and in the majority of cases car parks are open to the general public, making access control unthinkable.” Hughes said.

The control of all points of ingress and egress is vital, according to Hughes. Security teams must be aware of all entrances and exits and measures must be taken to manage all of them. Hughes recommends several approaches, most of which are standard in NCP car parks, including:

  • Reducing the amount of entrances and exits used by the public.
  • Where possible, seal off areas not for public use and control access.
  • Employ emergency break glass or door alarms to all emergency exits.
  • Ensure the structure is manned by staff

However, Hughes is not satisfied with simply deterring criminals from targeting a structure, he wants to stamp out repeat offending and reduce crime all together. To accomplish this, he stresses the importance of interagency cooperation and shared knowledge.

He said, “A large amount of the theft seen in city centre car parks is as a result of repeat offending. These offenders are known to law enforcement agencies, they know who they are, what they look and dress like and how they operate. This information is a massive help to car park security personnel, so it’s clearly beneficial for these organisations, with the support of local authorities, to come together and find a central way of working.”

In Manchester city centre, NCP’s Loss Prevention Department, led by Hughes, undertook such a partnership with Greater Manchester Police. Car crime is a large problem for the city centre, with crime sprees taking place in waves normally at the hands of criminals known to the police. So it was widely understood that by taking repeat offenders off the streets crime would be considerably lower. NCP ran a joint operation with Greater Manchester Police endeavouring to do just that.

“We identified several ‘hotspot’ NCP car parks and purchased some vehicles which the police fitted with covert cameras. We then kitted them out with sat navs and baby seats to make them look like any another vehicle left on the car park to entice criminals in,” said Hughes.

He added, “Some sat navs were fitted with tracking devices so the police could follow the thieves and make arrests, and some were dummy sat navs. We placed the dummies in cars parked on the street and positioned ourselves in key vantage points with high powered lense cameras. When someone broke into a car to steal the dummy we were able to capture images of them as evidence as well as communicate at all stages with the police, who were located strategically nearby, over  airwave radio network.”

Initiatives like this succeed in two ways according to Hughes. Initially the operation is covert, so it catches determined criminals and ensures a conviction, removing them from the streets. However, eventually word spreads that this operation is in effect and the initiative becomes an effective deterrent system.

A similar scheme was run between NCP and other police forces across the country to great success. For example, a partnership with Westminster Police helped reduce the number of crimes in privately owned car parks by 58%.

The relationship with police forces and Hughes’ own experience greatly influences the way NCP security staff operate and are able to continually innovate. Not only are all NCP operatives fully trained in skills such as securing evidence at the scene of a crime, but Hughes’ knowledge of criminal elements generates new approaches to security.

Hughes gives a particular example saying, “Having worked in Manchester city centre as a police officer I am a familiar face with certain individuals, so it’s been possible for me to build some relationships. From just chatting with these people a wealth of knowledge on how thieves operate emerges. For instance, thieves are aware that they are known to the police, and they know that once they have broken into a car and stolen something CCTV systems will track them from one location to the next. Their solution is to find a ‘hiding place’ within the structure to store their stolen goods, so that if they apprehended they do not have it with them. They then return at a later date for their ‘loot’.”

This information enables NCP car parks to identify these areas and put a stop to the practice. But NCP is keen to share its knowledge.

“We are not working simply to secure our private properties. We are working to eradicate crime. So we always share our knowledge with other providers, nearby businesses, the police and other stakeholders such as government. Anyone seeking advice and information is always welcome to approach us. The only way to succeed is to cooperate and pool our knowledge.”

NCP Website



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A10 Networks introduces the Industry’s first 100 Gigabit Ethernet ADC Tue, 22 Apr 2014 09:59:01 +0000 A10 Networks today announced four new Thunder™ Series appliances, including the industry’s first 100 Gigabit Ethernet capable Layer 4-7 network appliance

The post A10 Networks introduces the Industry’s first 100 Gigabit Ethernet ADC appeared first on Security News.


A10-networks-logoA10 Networks, a technology leader in application networking, today announced four new Thunder™ Series appliances, including the industry’s first 100 Gigabit Ethernet capable Layer 4-7 network appliance, and new mid-range and high-end models that expand the company’s portfolio of appliances, providing even greater price/performance to customers seeking to scale and secure their most demanding data center applications and networks.

The rapid growth of data center traffic from mobile, cloud, big data and web is creating demand for high performance and scalable data center infrastructure solutions. These trends are increasing the adoption of higher performance compute infrastructures, which are in turn driving the need for higher 40GbE/100GbE networking infrastructure solutions. To meet escalating performance needs, A10 Networks is introducing four new Thunder Series models with flexible 10GbE/40GbE/100GbE interface options and total throughput ranging from 40Gps to 150Gbps. With these new Thunder Series appliances, A10 Networks continues to maintain performance leadership in the fixed Layer 4-7 networking appliance category.

The new Thunder Series appliances are based on A10’s innovative Advanced Core Operating System (ACOS) software, which delivers industry-leading price performance for a given amount of memory and CPU resources. They also leverage the same data center efficient designs as other ACOS-based appliances consuming less power, cooling and rack space, which are critically important metrics for large data center operators.

“As data center traffic rates continue to rapidly rise driven by major trends like mobile and big data, our customers see increasing demands on data center networks, requiring ever great scale, performance and security,” said Jason Matlof, vice president of marketing. “A10 has consistently delivered substantially greater price performance relative to our competitors. Today’s announcement of the industry’s first 100GbE L4-7 application networking appliances and other new models continues this leadership. We are committed to delivering our service provider, enterprise and web giant customers high performance solutions that help them keep pace with traffic demands, performance requirements and increasing security threats.”

Models, Price and Availability:

Prices for the new models start at $87,995.

Thunder 4430 and 4430S (“S” models include SSL Security Processors)

  • 6-Core Xeon CPU, 16x10GbE, 4x40GbE
  • Throughput: 38G
  • L4 CPS: 2.7M
  • Available: Now

Thunder 5430-11 and 5430S-11 (“S” models include SSL Security Processors)

  • 10-Core Xeon CPUs, 16x10GbE, 4x40GbE
  • Throughput: 79G
  • L4 CPS: 3.7M
  • Available: Now

Thunder 5630 and 5630S (“S” models include SSL Security Processors)

  • 16-Core Xeon CPUs, 4x1GbE, 24x10GbE, 4x40GbE
  • Throughput: 79G
  • L4 CPS: 6M
  • Available: Q2

Thunder 6630 and 6630S (“S” models include SSL Security Processors)

  • 24-Core Xeon CPUs, 12x10GbE, 4x100GbE
  • Throughput: 150G
  • L4 CPS: 7.1M
  • Available: Q2

More Information:

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Protecting the UK’s critical national infrastructure takes planning Thu, 17 Apr 2014 12:48:50 +0000 Escuador Consulting Associates have given SecurityNewsDesk an exclusive glimpse into how to protect an area of critical national infrastructure from threat.

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Philip White, Associate Director of Escuador Consulting Associates

Philip White, Associate Director of Escuador Consulting Associates.

Since the attacks of 9/11 and subsequent worldwide atrocities which have been perceived as ‘acts of terrorism’ it has been increasingly important to identify and protect vulnerable areas and structures. This is being achieved by the national Centre for the Protection of National Infrastructure (CPNI), national/ local Counter Terrorism Security Advisers (CTSA) and specialist police task forces working in cooperation with other agencies and organisations to formulate joint responses to threat and threat protection.

Escuador Consulting Associates has been involved in securing a number of such vulnerable facilities in recent years, and have given SecurityNewsDesk an exclusive glimpse into what it takes to protect an area of critical national infrastructure from crime and terrorist threat. Philip White, Associate Director of Escuador, used a project Escudar was involved with, which saw the protection of a major arterial route in the north of England, as an example to demonstrate what is involved in ensuring the safety of areas of critical national infrastructure.

Escuador highlights the crucial necessity for an accurate initial threat assessment of any vulnerable structure or area to be undertaken before any security measures are put into place. The following are key questions that must be answered as part of this assessment process:

  • What is the nature of likely threats and from whom?
  • How would such a threat manifest itself?
  • Would the structure or area be the subject of a direct or indirect threat or attack?
  • Are there local environmental issues affecting the structure or area with regard to protection? For example, is there a main gas supply going through the area? How will this be protected?

Once a vulnerable area has been assessed and the potential threats against it identified, the process of detailing the level, or levels of protection required can begin in earnest. This cannot afford to be rushed, as doing so could result in important factors being overlooked.

Each threat must be evaluated on its own merits. This may seem obvious, however Escudar have experienced projects where this basic tenet has been ignored and a security system that is not fit for purpose has been installed. This utterly devalues the requirements and aims of a project and leaves a structure open to attack. Regardless of whether the threat to a facility is classed as a low, medium or high risk the guiding principles behind the specification must remain the same.

The area in the north of England that Escuador aided in securing covered several square kilometres and required a complex approach resulting in a layered and structured protection system. The area included a mains gas supply, an oxygen supply system, an electricity substation and an environmental power supply as well as being in close proximity to a large retail outlet. In addition, the area was crossed by a canal, a river, a railway line and light rail connection, as well as one of the UK’s major motorway networks, meaning that any attack would have massive implications for the whole of Britain’s transport network. The area was also habitually used by drug users and graffiti artists.

These factors obviously presented an array of considerable challenges for the design team. So where to begin? As with any security system design the essential first step must be to address Operational Requirements (OR). Level 1 ORs consist of assessing and addressing the threat and laying out the basic method of dealing with issues to counter threat and protect the target.

For this project, as with any other, extensive discussions with all stakeholders, government agencies, the local authority and the various business interests involved informed the comprehensive Level 1 OR. The findings of which were deliberated between all stakeholders in tandem with the outline financing and relevant legal issues. At the same time, the compulsory process of purchasing a large tract of land surrounding the structures began.

Before the project could move forward, a Level 2 OR had to be produced to capture all the salient points about the solution that would be required. As the structure area was extensive and vulnerable, methods of protection needed to be practical but realistic with achievable goals and timescales precisely laid out.

The projected time scale for the project was set to be four years, however challenges in completing certain essential steps led to unavoidable delays. For example, the compulsory purchase of the land caused a considerable delay, as did securing Central Government funding for the project, as business cases for the project had to be made. Approaches were also made to the National Counter Terrorism Security Office as well as the Home Office and ACPO for additional funding opportunities.

Once the initial steps were completed the installation could begin. First, the area surrounding the structure was extensively fenced off with high security, attack resistant fencing. A bespoke detection system was also an integral part of this fencing structure.

Although earlier delays led to an unplanned for excess cost of £100,000, the extra cost for this detection system was completely worth it. The concept for this system was completely bespoke for this facility. It had never been applied before, nor has it been used since anywhere in the UK, and quite possible the world.  The threat to this area was so uncommon but could have such far reaching implications that a fully bespoke solution was the only option.

In addition to the top-line fencing and detection system, the perimeter was reinforced with an extensive Perimeter Intruder Detection System (PIDS). This not only provided the operators a warning that an intruder was attacking or climbing the fence, it also detected any approaching target within three meters. The PIDS was also integrated with the extensive CCTV system, which consisted of low light capable cameras as well as thermal imaging cameras, providing combined performance parameters. The CCTV control room was fitted with a fully integrated speaker system, enabling operators to address individuals in the area if required and, at the time of installation, this was considered an innovative measure.

As this was such a unique structure, lighting surrounding the area had to be improved to allow CCTV operators to effectively identify targets and ensure reaction teams could be fully briefed about the nature and level of the threat they would be responding to. A full process was laid out for reaction teams to follow when responding to any incident, ensuring they were aware of procedure.  This also detailed the expected delay times when calling in support from local and national police services.

When installation of this pioneering solution was complete every aspect of the system was extensively tested under a range of real life scenarios. All tests included relevant responses and involvement from all stakeholders involved. The exercises were tailored to put the whole system under pressure and test the solution under all conditions of attack to certify all components were fit for purpose.

An attack on this structure could have resulted in great loss of life and immeasurable damage to the UK’s transport infrastructure. As a result, all aspects of threat were assessed in great detail and addressed in the solution to reflect the actual collateral impact that would result should an attack manifest itself.

Securing this and other key areas of national infrastructure is governed by Escuador’s vast experience in examining major terrorist attacks, forensic examination of CCTV and other sources of intelligence over a number of previous attack areas throughout the world. This has driven how we, in the UK, have protected and deterred attacks on vulnerable structures, buildings and areas over the past several decades.

Escuador Consulting Associates website


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