Security News » Security installers and integrators Security News, Publishing, Products and more... Fri, 25 Jul 2014 09:15:58 +0000 en-US hourly 1 Shield Security Makes Payroll Queries a Thing of the Past by Investing in the Future Fri, 25 Jul 2014 09:01:44 +0000 Shield Security, a full service security business based in Hull - established over 10 years ago and employing more than 300 security officers, has recently invested in the WebeX employee and client web portal for ...

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shield securityShield Security, a full service security business based in Hull – established over 10 years ago and employing more than 300 security officers, has recently invested in the WebeX employee and client web portal for Logosoft Roster Manager.

webex roosterTalking to Melvyn Ford (Payroll Manager), of Shield Security – he explained that prior to the implementation of WebeX, Shield used to have payroll adjustments in the order of £3,000 per payroll with an average value of £75.72. The time spent investigating each individual query was a huge pull on resources – typically taking 2 hours per query, this would take 79 hours per payroll run; effectively un-productive time and an additional overhead to the business.

Example view of ‘Employee Hours Worked’

logosoft portalUsing WebeX employees are able to view the hours recorded for their duties worked over the prior period, they can check this against their records of hours worked – and in doing so deal with any discrepancies before they hit payroll. Thereby removing the painful administration task of investigating the variance, gaining sign-off once evidenced, and then of course making the relevant payroll adjustment.

The result – happy employees and greatly reduced administration for Shield’s payroll staff allowing them to focus on value-add tasks rather than the laborious job of investigations and adjustments. The savings realised by Shield just from this single feature of WebeX represent a massive ROI and payback on their investment within the space of a couple of payroll periods!

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Commonwealth Games: The three critical Cs of event security Wed, 23 Jul 2014 10:24:45 +0000 On the day of the Glasgow 2014 Commonwealth Games Opening Ceremony, Chris Plimley, Zaun, shares lessons learned on securing high profile events.

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commonwealth games, glasgow 2014, athletics, sprint, commonwealth games 2014

On the day of the Glasgow 2014 Commonwealth Games Opening Ceremony, Chris Plimley, Sales Manager for High Security Products at Zaun, shares lessons learned on securing some of the most high profile events of the past two years and says collaboration, communication and consistency are the key.

I paid a visit to Glasgow last week and felt my excitement rising on the way into the city. The Scots and the wider British Isles are embracing our second multi-sport international games in two years. The thought of the 20th Commonwealth Games, which will feature athletes from 71 nations competing in 17 sports over 11 days from tomorrow, thrilled me.

Before the games begin, at 8pm tonight in a Celtic Park football ground that has been dramatically transformed with Europe’s largest LED screen covering the whole of the South Stand, more than one billion Commonwealth citizens will tune in the Glasgow 2014 Opening Ceremony and the story told by the ‘real and extraordinary’ people of Glasgow. No doubt final rehearsals are happening as we speak, last minute teething issues being ‘snagged’ and the smallest of details being attended to, as no stone is left unturned in the quest to deliver the best Games Glasgow can.

All of this takes me back to London 2012, almost two years ago to the day, and the lessons Zaun has learned from securing some of the most high profile events during that time. After all, if you make a mess of security at a major global event, you’re never going to live it down. Just ask G4S about the fall-out from its role at the London 2012 Olympics.

In my experience, everything seems to boil down to three critical Cs – Collaboration, Communication and Consistency.

London Olympics, London 2012, London bridge, 2012 olympics

Photo by JuliusKielaitis,

London 2012 did so many things right. The crucial engagement of everyone involved in planning and delivery was started early. It was comprehensive and embraced all parties, and they maintained that collaboration right through the project. LOCOG and the ODA also built and maintained excellent communication throughout with all of the stakeholders – from athletes to volunteers, spectators to taxpayers, and contractors to media. However, late and significant changes in plans smacked of inconsistency and, if my experience of delivering major events has taught me anything, changing things last minute will scupper the best laid plans.

It causes rework, waste, extra cost and delay. It also introduces friction between a tight-knit team that is under collective pressure to deliver to an immovable deadline in the full beam of both media and political spotlights. You’re working as a team, and have together devised a sound security strategy, agreed personnel numbers and a definitive layout for overlay. So you can’t go changing things late in the day without expecting painful consequences.

This is where critical C number one comes in – Collaboration. Good collaborative planning ensures all security equipment can be manufactured in plenty of time, meaning there is perfect availability of product when the build for the event starts. It also allows for the development of completely new products to meet previously unforeseen security needs, as we ourselves witnessed with the London 2012 Olympics. It also means that new technologies can be considered and applied to provide new solutions. A good example, that Zaun trialled at last autumn’s Tory party conference for the first time, was to incorporate the latest Video Content Analysis cameras and monitoring into the security solution.

Gone are the days when PIDs were simply mounted on a fence. Now threats can be monitored, analysed and recorded in real time so that, for instance, the same person approaching the perimeter at three different points on three separate occasions can be identified, marked as a threat and potentially apprehended without ever touching the fence line.

Early collaboration ensures logistics and planning can be co-ordinated to maximum effect and efficiency. It allows for the identification of the right personnel in the right numbers (think G4S again) and gives time for them to be properly vetted, accredited and trained.

forward planning, calendar, planning, event security, With forward planning, installers can devise detailed build schedules to ensure the safest working practices can be maintained, even under the most exacting timelines, with work often taking place in the tightest window, in the small hours of morning darkness, when public transport isn’t running and roads can be briefly closed and diverted. It also means that a fair share of risk can be agreed between teams, all with differing political, social, commercial and cultural mandates, that come together to pull off a major event, including appropriate penalties or liquidated damages (LDs).

If Zaun had failed to deliver the security cordon for the G8 Summit last year its LDs would have would have run to many tens of thousands per day of delay. That’s before taking into account any consequential losses businesses or organisers may have claimed in addition. Because you can rest assured that people, given a reason, will complain – and that’s where the importance of critical C number two comes in, Communication.

Major events, both while they are taking place and in the build-up to them, are always going to disrupt life for some. Whether it’s diversions and road closures, potentially affecting trade and workers’ commute, or the cost of staging an event – just look at the riots in Brazil before the Football World Cup at the claims of ‘misuse’ of public funds. Some will always feel they’ve been negatively affected or that their rights have been infringed.

Security contractors need to communicate closely and openly with governments, the police, local councils, residents and the media to ensure potential clash points are identified well in advance, mitigation plans are well understood and the overall greater good is a core aspiration shared by all.

If you’ve got your collaboration and communication right, that just leaves C number three. Consistency.

Stick to your plans – and if you have to change them, do it early, with comprehensive collaboration and complete communication.

Glasgow 2014, commonwealth games 2014, commonwealth games, glasgow, scotland, athletics,

Photo by DrimaFilm,

With large-scale events, such as Olympic Games and the Commonwealth Games, the importance of consistency is multiplied a hundredfold.  London 2012, for example, involved 26 Olympic sports and 20 Paralympic sports across 29 venues in 27 days – the equivalent of 541 concurrent days of sports competition.

So, fingers crossed, by the time you read this, all of those lessons will be proven to have been learned with a cracking Commonwealth Games getting safely and securely underway.

Let the Games begin!  And go, Glasgow, go! 




chris plimley Zaun, event securityChris Plimley is Sales Manager for High Security Products at Zaun Limited, a British manufacturer of high security event overlay and perimeter protection systems with regional offices in France and Dubai.

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ISC awarded security role at Brent Civic Centre Fri, 18 Jul 2014 10:36:17 +0000 ISC has been awarded the contract to provide security services at Brent Civic Centre, headquarters of Brent Councilheralded as Britain’s greenest building .

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Brent Civic CentreIntegrated Security Consultants (ISC) Ltd has been awarded the contract to provide a range of security services at Brent Civic Centre, the new headquarters of Brent Council, heralded as Britain’s greenest building and managed by Bilfinger Europa Facility Management.

ISC is to supplement Bilfinger Europa’s security operation by providing security teams for the building’s special events, including council receptions and public meetings, as well as an enhanced security presence in the building at key times such as match or concert days at the neighbouring Wembley Complex facilities.

“We’re delighted to have been chosen to support Bilfinger Europa in serving this modern and iconic building,” says ISC Managing Director, Pat Carr. “It presents a number of challenges, including its mix of public and private usage, alongside its close proximity to two of the UK’s busiest sporting and entertainment venues. We look forward to providing a service that balances the needs of Brent Council, its guests and its VIP visitors with those of the general public who use the facilities daily. This contract represents further diversification in our customer base, which historically consists of a significant number of entertainment clients.”

Carr believes ISC was chosen because of its experience in multi-agency communication at Wembley Stadium, for which they also provide integral security services. “As security partners at Wembley, we manage the day to day needs of a large complex and all the associated challenges, whether that’s for a select few VIP guests attending a corporate function or for 90,000 people on a major event day” he explains.

Mike Munro, Account Director at Bilfinger Europa, commented: “ISC’s breadth of experience, and the fact they already look after iconic buildings in this proximity, demonstrates the company’s expertise in managing diverse security requirements for complex buildings. Its team is extremely customer facing and experienced in handling a diverse range of customers appropriately. We’re delighted to be working with them.”

As part of the globally operating engineering and service group Bilfinger SE, Germany, Bilfinger Europa Facility Management is a leading property and infrastructure support services business, operating right across the UK.  It employs over 3,300 staff, has a turnover in excess of £180m and provides property and support services to businesses and public organisations including the Civil Aviation Authority, CPS, L’Oreal, BP, Barclays and Alexandra Palace.

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Fingers on the pulse for ASSA ABLOY Thu, 17 Jul 2014 10:51:57 +0000 ASSA ABLOY Security Solutions has had a range of ASSA products specified for a school that is part of the largest primary-only academy trust.

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photoASSA ABLOY Security Solutions, a division of ASSA ABLOY, has had a range of ASSA products specified for a school that is part of the largest primary-only academy trust.

Scientia Academy, based in Burton-Upon-Trent, Staffordshire is a two form entry school for children aged between 3 to 11. The school, which at full capacity will reach 430 children, has recently moved to new buildings that are well equipped with purpose built classrooms, an extensive library, art and craft rooms, as well as an outdoor play and learning environment.

Academies are publicly funded independent schools that are not managed by a local authority and are governed by a charitable academy trust. The trust’s board of directors, the head and the governors have more control over the budget, so consequently are more directly involved with specification decisions.

ASSA ABLOY Security Solutions was able to provide Architectural Ironmongers, Preece Burford with a full specification for securing and allowing access around the school, which included ASSA finger guards for 80 internal doors and Flexcore cylinders.

The finger guards will act as protective shields that will help to prevent the pupil’s fingers from being trapped in closing doors and the cylinders offer patent-protected security and the latest technology to ensure significant anti-pick resistance.

Steve Burford, Director at Preece Burford, said: “As a school governor myself I take great pride in specifying products that will be reliable and safe for use around children and ASSA’s products fit the bill.

“We recommend ASSA’s finger guards to all our primary school projects and we specified ASSA’s Flexcore cylinder as it is patent protected, so anybody requiring a new key cut has to provide identification and authorisation to the locksmith. This extra element of security appeals to head teachers who are safety conscious.”

Ian Chapman, Regional Manager for ASSA ABLOY Security Solutions, added: “We have a wide range of experience when it comes to supplying educational facilities and provide a range of value added services, such as CPDs and our latest BIM objects to assist in the specification process.

“We understand that products within educational establishments need to be robust to withstand heavy wear and tear, as well as visually appealing to create comfortable, friendly teaching and learning environments for both staff and pupils.

“Preece Burford are one of our Gold Vantage Partners and we are pleased that they continue to see how our products can help to create safe schools.

For further information please visit or or tweet @ASSAABLOYUKLtd or like our Facebook page or follow us on LinkedIn

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Grundig protects Avia self-service petrol stations Wed, 16 Jul 2014 11:31:59 +0000 Avia, a chain of self-service petrol stations in Belgium, has recently installed Grundig CCTV equipment at an unmanned site.

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Petrol 1Avia, a chain of self-service petrol stations in Belgium, has recently installed Grundig CCTV equipment at an unmanned site.

The site consists of six lanes of self-service fuel pumps serving diesel, unleaded and super unleaded fuel.  The fuel is paid for directly at the pumps by cash or card and no staff are present.

Belgomine NV, distributor of the Swiss brand AVIA in Belgium, is the biggest, independent petrol station company in Belgium. The company has four key priorities; quality, price, proximity and partnership. These key priorities are directly affected by the company’s security and surveillance provision at each site. Ensuring the safety of its customers is paramount, whether they are using city centre or rural service stations. Protecting sites, customers and fuel helps to keep costs low and makes product pricing hugely competitive.

Eric Audenaert, technical manager of Belgomine, explained what the company needed in terms of security at the fuel station. “We were looking for a system that would observe the general operation of the site, whilst also providing detailed images for an automatic number plate recognition system (ANPR). The site is busy, with a high volume of vehicles of all sizes passing through. It is important to ensure the site runs efficiently and effectively. We wanted to be able to respond immediately and appropriately to any incidents as they occur. All events are recorded for evidential purposes and clear images of vehicle number plates are provided to resolve disputes and support criminal investigations. The CCTV system also had to work in conjunction with a site access control system.”

Petrol 3Belgomine chose installation company Tim Security to manage the CCTV and security project from start to finish. Tim Security was selected because of its proven track record in fuel station security. The company offers a complete service from design and installation to integration and post-sales support. Its exceptional customer care and more than 150 years combined security experience meant the company could meet all Avia’s requirements.

The new CCTV system comprises six Grundig HD SDI day/night bullet cameras. These offer full HD, high resolution, WDR and night vision using 42, built-in, infra-red LEDs, ideal for ANPR. The cameras are connected to a Grundig, eight channel HD-SDI DVR for recording and playback of video images. The cameras are used to protect entrances, exits and pumps and are monitored remotely 24/7.

Grundig HD SDI security cameras were chosen because they provided outstanding image quality, have an excellent reliability rating and are competitively priced. In addition, the cameras offered significant upgrade cost savings. The new HD-SDI cameras directly replaced old analogue ones on the same coaxial cable infrastructure. Installation was carried out quickly, with little disruption, and no new cabling was necessary.

Petrol 4The images from each camera are viewed live at Avia’s head office; a facility which is used to monitor all Avia fuel stations around the clock. An intuitive monitoring screen allows each camera view to be watched simultaneously. Using a simple mouse click, single camera views are enabled. No audio “listening” is used in the system, although it is an option technically, as it is not allowed under Belgian law.

Operators monitor all Avia petrol stations remotely to ensure they are functioning properly and efficiently. Any incident is immediately identified and action taken. This can include relatively simple issues such as a car break down requiring assistance or a pump malfunction requiring an engineer call out. More serious incidents, such as vandalism, “drive-off” theft, the misuse of fuel tank cards or planned criminal activity on site are also monitored and recorded. Response to these more serious incidents can involve the police and detailed evidence is provided.

Avia was so impressed with the results that it plans to install the same camera systems at further sites. The Grundig system provides evidential-level images; the operators respond immediately and appropriately to incidents; and the site is kept safe and operational at all times. In the first few months of operation, Avia has already benefitted from the deterrent effect of the system. This, combined with cost-effective equipment and installation, has helped keep fuel prices competitive and uphold Avia’s quality, price, proximity and partnership promise to all fuel station users.

For more information on Grundig CCTV products contact +49 (0) 2191 374 9883 or visit

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Tate Solutions provides safe access to retirement home Wed, 16 Jul 2014 08:41:30 +0000 When access became a problem at Beech Court Retirement Home in Solihull, Warwickshire, Tate Solutions resolved the condition of their main entrance doors.

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Tate Beechwood courtWith thirty two apartments and several cottages and bungalows in its complex, when pedestrian access became a serious problem at Beech Court Retirement Home in Solihull, Warwickshire, the residents and their facilities committee called in access control experts Tate Solutions to resolve the unreliable and hazardous condition of their main entrance doors.

Once the Tate engineers had carried out a detailed risk and hazard assessment of the doors, the levels of pedestrian traffic and the environment around the entrance area, the recommendation by the experts at Tate was to supply and install automatic doors that fully complied with BS7036 and BSEN16005.

The final specification included Tate EMD operators, because of their ability to be programmed for any situation, their durability and longevity. Activation was via motion radars fitted with external weather shrouds.  Both doors were fitted with on-door safety devices to stop the doors closing and opening on users who may be in the way of the opening/closing cycle of the doors.

As the doors were centre hung and the gap between the frame and doors was approximately 50mm, which would cause a problem with finger/hand entrapment.  Safety and injury prevention is paramount, therefore in order to assist with compliance to BS7036 and BSEN16005 a pivot safe anti-finger trap system was used, which ensures continual safe and virtually maintenance-free operation.

A key switch at a safe working high of 1500mm was fitted to enable the Facilities Team to turn the units on/off or put the automatic units into the hold open position, thus allowing the residents to move large bulky equipment or furniture through the doors safely.

The whole installation, including the removal of the doors, commissioning and training the staff was completed in one day causing a minimum amount of disturbance to staff and residence.

Since the installation was completed the positive feedback both from the retirement  home management and its residents is one of complete satisfaction, with one resident stated “It’s the first time in 3 years that I have been able to use the main entrance doors without assistance, from either carers or staff.

Commenting on the Beech Court project Tate Solutions Sales Director Keith Clare-Brown said “our nationwide team of door specialists are regularly called in to replace worn out or dangerous installations such as Beech Court. At Tate we have built a solid reputation for delivering the complete access control solution, whatever the circumstances we pride ourselves for always providing the highest standard of products and service.

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Flood Alert Upgrade for Chesil Beach with E2S Mon, 14 Jul 2014 14:59:06 +0000 The Environment Agency replaced their legacy sirens with wide area disaster warning sirens designed and manufactured in the UK by E2S Warning Signals.

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chesil-beach-printChesil Beach is located in Dorset, South Coast of England. The shingle beach is approximately 14 miles long and it is part of the Jurassic Coast World Heritage Site. The Chiswell settlement and the southern neck of Chesil Beach have been flooded many times and this is well documented. Many sea defence systems and flood drainages have been constructed at the Portland end of the Chesil Beach to try to alleviate the overtopping and flooding problems.

In addition to sea and flood defences, the Environment Agency replaced their legacy sirens with wide area disaster warning sirens designed and manufactured in the UK by E2S Warning Signals in London. The sirens are sited at intervals through the community.

The alarm sirens are intended to warn local residents and individuals present on the beach and nearby towns of a real danger of flooding so that evacuation can take place. In some locations people are advised to stay indoors when they hear the siren as waves come over the beach and sweep through the town.

The location is particularly demanding due to the high background noise levels, the extremely exposed position and the high potential for risk to life. In stormy conditions, the noise of the waves, wind and moving shingle is very loud at this location. Responding to these challenges, E2S teams worked closely with the Environment Agency to ensure a suitable solution was found.

The E2S sirens were sounded on five occasions in January and February 2014. On each sounding the equipment worked well, and was effective in that members of the public, who were putting their lives at whilst risk standing on the sea wall, were seen to retreat very quickly when the sirens were operated. The alarm sirens can be initiated either remotely from the Environment Agency’s incident room via the web, from the Environment Agency’s lookout post in the village by radio or independently using a key at each installation. There were many factors to take into account when choosing the right sirens including reliability, ruggedness and flexibility of operation. Under normal conditions, the audible distances of the A141 siren from E2S can reach over 1km.

Neal Porter, E2S, sales & marketing director comments, “Working closely with the Environment Agency we were pleased to be able to put forward a bespoke siren system to create an effective warning system that will help to save lives.”


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Target: Warehouse. How to protect supply chain lynchpins Mon, 14 Jul 2014 14:32:09 +0000 The fire at the ASOS warehouse, that resulted in the fashion retailer’s business coming to a standstill, put warehouse security in the spotlight.

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Warehouse security - QSG

Written exclusively for SecurityNewsDesk by Iain Cumner, Sector Lead Finance and Commercial at Quadrant Security Group

The recent fire at the ASOS warehouse in Barnsley, a suspected case of arson that resulted in the online fashion retailer’s business coming to a standstill, put the issue of warehouse security in the spotlight.

There are many different aspects to logistics security, including the hot topic of cargo theft, but warehouses are particularly challenging security environments. In fact, with their high-value contents and central importance in the supply chain, they potentially are as attractive to thieves or saboteurs as banks. Yet, they often are nowhere near as effectively secured.

The huge size and extensive perimeter of warehouses, as well as their location – often on the edges of commercial estates, bordering on open countryside or unpopulated areas – make them particularly vulnerable. And if, like in the case of ASOS, a warehouse or distribution centre is the lynchpin of the entire business, securing sites against any type of intrusion is of paramount importance.

In many ways, the warehouse security challenge doesn’t differ much from high-security dark sites in remote locations, such as nuclear facilities. It’s these high-sec environments that we can look to for effective warehouse security designs. Combined with the logistics industry’s natural inclination towards early adoption of technology this harbours great potential for warehouse managers to up the ante in security, while getting a fast return on investment through efficiency savings and reduced use of guarding.

My warehouse, my fortress

External security is probably still by far the most low-tech aspect of warehouse operations, with standard intruder systems or manned guarding commonly used to secure sites. However, these traditional approaches are not always effective when securing large perimeters at remote locations, especially during dark hours.

Manned guarding is an expensive measure – approximately £100k annually per 24/7 guard. For large perimeters, several guards are needed to patrol effectively and even then the mesh is not sufficiently fine to guarantee 100% detection of intruders.

Traditional intruder alarm systems are only ever as good as the verification process behind them, potentially generating a high number of false alarm and expensive call-outs – without completely eliminating the risk of intrusion. That’s why companies have started using systems that intelligently integrate CCTV, analytics and perimeter systems, cutting down on guarding requirements while protecting the full perimeter at all times. There are two main ways of doing this. The first is a protection system around the perimeter that triggers CCTV, allowing operatives on site or at a central security operations centre (SOC) to assess the situation and take action.

The other option is to use a CCTV system in combination with video analytics. The analytics software is able to “interpret” CCTV images and distinguish, for example, between animal and human form, only raising an alarm when there is a genuine intrusion. Perfect for remote sites, where verification of a potential breach would be difficult or could put guards at risk.

Both types of system have the crucial advantage that they automatically log everything, creating an auditable record that can be integrated with other systems and signals.

Stock shrinkage and inside jobs

A lot is technically possible today and thanks to the forward-thinking mentality prevalent in the logistics sector, there is a plethora of electronic systems that can be tapped into and enhanced – not least inside the warehouse.

While spectacular “outside jobs” are making the headlines, most warehouse managers will be more worried about stock shrinkage caused inside the warehouse. Be it the smartphone that “fell off the pallet” or more organised attempts at diverting goods, these losses add up and can be expensive to investigate. Here too, intelligent integration can be a solution with immediate paybacks. For example, CCTV images that monitor conveyor belts can be integrated with product barcode or RFID systems.

If a product has gone missing, CCTV footage can be searched just by typing in the product barcode, bringing up “last seen” images from across the warehouse that show what happened to the item. This can drastically reduce time spent investigating and handling insurance claims.


Warehouses are places like no other – highly complex, sophisticated and efficient, and central to the supply chain.

Warehouse managers can learn from the most challenging high-security environments and use strategic and intelligent integration of modern security systems to boost warehouse performance and protect valuable assets.

Iain CumnerIain Cumner is Sector Lead Finance and Commercial at Quadrant Security Group, a leading provider of end-to-end security solutions for specialist environments.

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RandomStorm publishes book on human nature security risks Mon, 14 Jul 2014 09:57:34 +0000 RandomStorm has published a book on performing tests to find security vulnerabilities created by human weaknesses such as gullibility, pride and fear.

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Social Engineering Penetration Testing - RandomStormIT security management and compliance company, RandomStorm, has published a book explaining how organisations can perform structured tests to check for security vulnerabilities that are created by human weaknesses such as gullibility, pride and fear.

The book, “Social Engineering Penetration Testing,” was published by Elsevier on 30th June 2014 and is written for information security practitioners, network and computer system administrators and IT professionals. It portrays real life scenarios to help to train employees to recognise common social engineering tactics, to stop an attack in progress. Examples are provided showing how criminals have used phishing; telephone pre-texting and physical props to manipulate employees into divulging information, or performing activities on their behalf that compromise information security, or put physical assets at risk. Furthermore, the book provides detailed frameworks that enable organisations to assess how well a social engineering penetration test has been performed by their security auditor.

RandomStorm co-founder and technical director, Andrew Mason, was commissioned to write the book following a meeting with Elsevier at Infosecurity Europe last year. His co-writers are Richard Ackroyd and Gavin Watson, Senior Security Engineer and head of the RandomStorm Social Engineering Team.

At this year’s Infosecurity Europe show, Gavin Watson presented excerpts from the book, in the Business Strategy Theatre, to a packed audience.

Andrew Mason explains, “We have shared some of the social engineering pen testing techniques that we have successfully used at client sites to access restricted areas or sensitive information. Using the book’s examples, organisations can gain a much better understanding of the many ways that criminals employ social engineering. We walk you through the practical steps to improving defences in response to pen test results.”

Gavin Watson continues, “Too many times, social engineering pen tests will simply involve an auditor donning a high vis vest, or carrying a coffee cup and trying to blag their way past reception. What our book describes is how to develop a full risk framework that assesses every social engineering avenue that could be exploited by a criminal targeting your organisation.”

“We want to get away from just putting a tick in the compliance box and help organisations to genuinely improve their security through comprehensive tests that underpin policies, processes and training.”


The Data Protection Act 1998, Section 55, “unlawful obtaining etc., of personal data.”

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Boston Networks secures University of Strathclyde Mon, 14 Jul 2014 08:00:35 +0000 Boston Networks designed a solution to enhance the University’s security operations and provide the security required for safety of staff and students.

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Utilising Pelco by Schneider Electric’s IP security technology, Boston Networks has delivered a fully comprehensive security system, comprising over 200 cameras, for the University of Strathclyde’s campus in Glasgow, Scotland.

Strathclyde security control deskWith more than 18,000 full and part-time students, the campus is home to staff and students from more than 100 countries, uniquely located right in the heart of the city.  Named ‘UK University of the Year 2012/2013’ the institute has a reputation for its innovative approach, so it was vital that its security systems also matched up.

The campus is monitored by 200 CCTV cameras from one central control room which also covers some of the public spaces in Glasgow city centre. Due to its unique location, Police Scotland has found the CCTV system to be beneficial to them for crime related matters both on and off the campus.

To effectively manage the surveillance across the entire campus, the university needed a robust and future-proofed solution, so embarked on a full refurbishment of their control room.  This meant the university needed to bridge the technology gap and shift towards IP CCTV, with the superior image quality of IP cameras compared to their analogue counterparts.

Boston Networks designed a solution to enhance the University’s security operations and provide the stringent security required to guarantee the safety of its staff, campus and students. Where possible, to maximise its existing hardware, legacy analogue cameras were also fitted with digital encoders to extend their life period and help the university bridge the technology gap.  A total of 166 new IP cameras from Pelco by Schneider Electric were also installed across the campus to include Espirit SE30/SE31, Sarix IM dome, Spectra IV IP dome, Spectra HD and the latest Spectra Mini models.

The new control room is now able to simply manage all of the campus’s security footage around-the-clock from one central location and eliminate the need to run disparate systems.  The new system is also scalable enough to accommodate thousands of HD and/or megapixel cameras in future, providing cost-effective recording and storage.

Furthermore, Boston Networks now maintains the University’s entire CCTV estate, guaranteeing seamless surveillance operations, 24/7.  The bespoke maintenance package provided covers all CCTV hardware, software and central control equipment and provides the University with 24/7 technical support, as well as rapid replacement of hardware and software failures.

Ian McKay, Project Engineer, Estates Services at The University of Strathclyde adds: “This upgrade in our security solution means the control room surveys the entire University campus.  The image quality of the new IP technology and recording resolution is a vast improvement on what we had before.  We are very pleased with the result.”

Kevin Smith, Director, Pelco by Schneider Electric commented: “We have worked with Boston Networks and the University of Strathclyde for several years, so it is great to be involved in the evolution of the University’s security systems, and help them bridge the gap to make way for the new technology we are bringing out onto the market.  Utilising our expertise, Boston Networks has installed a security system which will protect the University for several years to come and what’s more, has the flexibility to be scaled and added to as the university grows.”

For more information on Boston Networks please visit Please visit or for more information about Pelco by Schneider Electric.

Read the full case study here.

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